Technical Project Manager (Washington)

Technical Project Manager - IT Infrastructure & System Administration

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. We are seeking a highly motivated Technical Project Manager to lead a team of System Administrators and Engineers, ensuring the delivery of high-quality IT infrastructure and system administration services.

This role focuses on optimizing IT operations and engineering for efficiency, security, and continuous improvement, while aligning with business objectives and industry best practices. The successful candidate will serve as the primary liaison between IT teams and government leadership.

Responsibilities :

• Strategic Leadership & Stakeholder Engagement :
• Act as the main point of contact between IT and government leadership.
• Identify and implement improvements to system administration and IT infrastructure operations.
• Develop and present performance reports on system uptime, security compliance, infrastructure health, and SLAs.
• Support the Program Manager in strategic IT initiative planning and execution.
• IT Infrastructure & System Administration Management :
• Oversee the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and virtualization platforms.
• Manage IT systems to ensure high availability, optimal performance, and security compliance.
• Implement IT systems management frameworks to drive operational excellence.
• Lead infrastructure modernization initiatives, including automation and cloud migration strategies.
• Service Level Agreement (SLA) Management & Reporting :
• Define, implement, and monitor SLAs to meet business requirements for IT service delivery.
• Generate and analyze SLA performance reports, identifying trends and areas for improvement.
• Ensure timely resolution of incidents and service requests within established SLAs.
• Team Leadership & Development :
• Lead and mentor a team of System Administrators and Engineers.
• Provide training, coaching, and performance evaluations.
• Effectively allocate resources to balance workloads.
• Cybersecurity & Compliance Management :
• Implement security controls and risk mitigation strategies in collaboration with cybersecurity teams.
• Ensure compliance with Department of State (DOS) security policies and industry best practices.
• Develop IT policies and procedures covering security, disaster recovery, and service delivery.
• Project Management & Execution :
• Lead IT infrastructure-related projects, ensuring on-time and within-budget delivery.
• Utilize Agile / Scrum methodologies for project execution and stakeholder collaboration.
• Manage vendor relationships and procurement processes.
• Support the Program Manager in tracking project milestones and deliverables.

Qualifications :

Additional Considerations :

Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day.

Some of these recognitions include :

In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to :

Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans.

To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and / or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@harmonia.com.

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