Head Cashier

Head Cashier

The job in a nutshell :

The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing world class customer service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

07 / 05 / 2025

Responsibilities

Main ingredients :

• Providing world class customer service and a positive customer experience as the number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training of all cashiers and ensuring cashiers are :
• Communicating about the {N}Power program with customers
• Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag
• Educating customers on the Nutrient to Know About
• Promoting store seminars and events
• Completing the daily sales report (DSR) and cashier closeout responsibilities.
• Issuing and verifying cash drawers.
• Handling returns and overrides at the front end.
• Addressing customer complaints appropriately.
• Ensuring that front end sets are full and well-maintained.
• Overseeing completion of the front end task list daily.
• Maintaining all registers binders.
• Directing cashiers to tasks during slow times at the register.
• General cashiering and checkout duties including running a cash register, bagging / boxing groceries, and providing carry out service.
• Monitoring, assigning and performing cart checks.
• Answering the telephone.
• Assisting in managing special orders.
• Monitoring, assigning and grinding nut butters.
• Learning the location of products in all departments in order to direct the customers.
• Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited manager on duty but is never intended to be the overall manager on duty for the store.

Although this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for success :

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their manager and / or other store support center manager that might not be listed in this job description.

Here's an overview of the benefits we offer our good4u crew to help ensure the health and wellbeing of you and your family, now and well into the future :

All crew members :

Full-time crew members (30+ hours / week) :

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief : All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We're committed to nurturing an ecosystem of diversity and inclusion in which our crew can continue to thrive.

Physical Capabilities and Environmental Demands :

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical requirements :

Environmental requirements :