Communication Specialist / PBX Operator - Part Time Weekends

Patient Access Communications Specialist

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner.

• Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need.
• Greet visitors in a professional and courteous manner.
• Consistently ensure positive customer interactions

Manages difficult or emotional individual situations

High school diploma or equivalent

One year customer service experience

Comfortable using common computer applications

Tuition Assistance reimbursement program

Company paid Maternity and Paternity leave

Bereavement Leave (includes pets)

PTO Sell Back Program

Compassionate Leave Sharing Program (PTO Donation)

Employee Support Fund, for employees in need of emergency financial support

Baptist Health is an Equal Employment Opportunity employer.