Team Leader
Under the supervision of the group sales or department manager, the team leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Essential functions include : supporting the group sales manager or department manager in achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals; providing daily direction to the associates within the department; preparing to-do / task lists; executing all merchandising directives and maintaining all planograms; ensuring a pleasant and productive shopping experience for all customers; assisting the group sales manager or department manager and human resources manager to staff the department with service-oriented associates; resolving customer and associate opportunities; maintaining a high level of personal customer service; remaining a product expert through ongoing product knowledge training; assisting the group sales manager or department manager with coordination of special events; maintaining pricing and upc integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items; assisting the group sales manager or department manager in carrying out supervisory responsibilities; providing a legendary experience for every customer by assisting customers in making buying decisions.
Experience / qualifications include : a minimum degree required of high school diploma or equivalent; 2 to 4 years in retail sales; supervisory experience is a plus.
Knowledge, skills, and ability include : ability to calculate figures and amounts; ability to read and analyze reports; ability to effectively present information; ability to conduct meetings and presentations; proficiency with pc-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems; demonstrated strong interpersonal skills.
Travel requirements : n / a
Physical requirements include : constantly standing and / or walking during shift; occasionally ascending or descending ladders, stairs, ramps, etc.; constantly communicating with others to exchange information; occasionally repeating motions that may include the wrists, hands and / or fingers; occasionally operating machinery and / or power tools; occasionally operating motor vehicles or heavy equipment; light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed); occasionally working in tight and confined spaces; occasionally working in noisy environments.
Independent judgment : performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full time benefits summary : enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, paid sick time, bass pro cares fund, and more!
Bass pro shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the americans with disabilities act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Team Lead • Green Bay, WI, US