Talent.com
Member Services Representative

Member Services Representative

Planet Fitness (Retail)Chatsworth, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Planet Fitness Job Posting

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits Include

  • Free Black Card gym membership.
  • Day, evening, or overnight shifts.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including :

    • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.

  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns

    • Qualifications / Requirements

  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks
    • serp_jobs.job_alerts.create_a_job

    Member Service Representative • Chatsworth, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Member Service Specialist

    Member Service Specialist

    UNIFY Financial Credit UnionHawthorne, CA, United States
    serp_jobs.job_card.full_time
    UNIFY's credit union members safeguard their assets!.At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.As a C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Member Services Representative (Part Time)

    Member Services Representative (Part Time)

    Planet FitnessSimi Valley, CA, US
    serp_jobs.job_card.part_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Assistant

    Member Service Assistant

    Costco Wholesale CorporationWoodland Hills, CA, US
    serp_jobs.job_card.full_time
    Position Summary : Actively greets members, provides a high level of member service, verifies membership card, keeps entry counts, and checks receipts when members exit. Performs and documents wareho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce90027 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative. Deliver outstanding service to customers and colleagues.Ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessNewbury Park, CA, US
    serp_jobs.job_card.full_time
    Job Opportunity at Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Operations Manager

    Member Services Operations Manager

    FableticsEl Segundo, CA, US
    serp_jobs.job_card.full_time
    Member Services Operations Manager.Member Services Operations Manager.As an Operations Manager, you will be at the forefront of our Member Services Operations, responsible for overseeing and optimi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Officer I (or II)-Hybrid

    Member Services Officer I (or II)-Hybrid

    Logix Federal Credit UnionValencia, CA, US
    serp_jobs.job_card.full_time
    The Member Services Officer I (or II) is responsible for providing "wow" level service to both members and co-workers in a contact center environment. Through effective listening and thorough knowle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Relationship Specialist II

    Member Relationship Specialist II

    University of Southern California (USC)Los Angeles, CA, US
    serp_jobs.job_card.part_time
    Member Relationship Specialist Ii.USC Credit Union, located steps from USC's University Park campus near Downtown Los Angeles, is looking for an experienced part-time Member Relationship Specialist...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Extended Stay AmericaStevenson Ranch, CA, United States
    serp_jobs.job_card.full_time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness (Retail)Encino, CA, US
    serp_jobs.job_card.full_time
    Planet Fitness Job Opportunity.We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Future Weekend Member Services Representative

    Future Weekend Member Services Representative

    Planet FitnessGardena, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Future Weekday Member Services Representative

    Future Weekday Member Services Representative

    Planet FitnessGardena, CA, US
    serp_jobs.job_card.full_time
    At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services - Overnight

    Member Services - Overnight

    Planet FitnessCamarillo, CA, US
    serp_jobs.job_card.full_time
    Overnight Closer (Member Services Representative).The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Membership Coordinator

    Membership Coordinator

    YMCA of Greater BostonBurbank, CA, US
    serp_jobs.job_card.part_time
    Position Summary : Under the direction of the Membership Director, the Membership Coordinator is responsible on a daily basis for providing exceptional customer service to members and program partic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Wescom Credit UnionInglewood, CA, US
    serp_jobs.job_card.full_time
    Wescom Credit Union Member Services Representative.Primarily assists members in performing accurate transactions and providing account information. Assists in establishing memberships, share account...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Officer II-Hybrid

    Member Services Officer II-Hybrid

    Logix Federal Credit UnionValencia, CA, US
    serp_jobs.job_card.full_time
    The Member Services Officer II or MSO II is responsible for providing "wow" level service to both members and co-workers in a call center environment. Through effective listening and thorough knowle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessChatsworth, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    First Financial Credit UnionLos Angeles, CA, US
    serp_jobs.job_card.full_time
    If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale CorporationValencia, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs.Assists ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Service Representative - Northridge Branch

    Member Service Representative - Northridge Branch

    First Financial Credit UnionLos Angeles, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    When you join First Financial Credit Union as a Full Time Member Service Representative in our Northridge branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30