Director of Call Center OperationsVirtualVocations • Garden Grove, California, United States
Director of Call Center Operations
VirtualVocations • Garden Grove, California, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.
Key Responsibilities
Lead the integration of Access Center and Care Navigation teams into a unified call center operation
Develop and implement strategies to streamline processes and improve service delivery
Supervise and mentor call center managers and staff, fostering a culture of excellence and continuous improvement
Required Qualifications
Bachelor's degree; Master's preferred
7+ years' experience in call center management, with at least 3 years in leadership roles
Experience managing large-scale call center operations and leading teams through transformations
Strong understanding of call center technologies and best practices
Experience in healthcare or medical practice settings is highly desired
serp_jobs.job_alerts.create_a_job
Call Center Director • Garden Grove, California, United States
Job_description.internal_linking.related_jobs A company is looking for a Director of Client Operations.Key Responsibilities Oversee day-to-day delivery of contracted operational services to clients Lead direct reports and manage client inqu...serp_jobs.internal_linking.show_more A company is looking for a Director, Business Operations & Strategy (Marketplace Growth).Key Responsibilities Own the systems, strategy, and execution behind the quoting engine, automation infras...serp_jobs.internal_linking.show_more 
Honeylove is a leading women's shapewear brand known for its commitment to quality, comfort, and inclusivity.Our mission is to provide women with products that empower them to feel confident and be...serp_jobs.internal_linking.show_more
Sunset Blvd, Los Angeles, CA (Fully In-Office).Better U is a fast-growing telemedicine startup revolutionizing mental health care through affordable and innovative treatments.We are seeking a drive...serp_jobs.internal_linking.show_more
Job Summary : The Director of Operations, reporting to the President & CEO of SEDA Pilot Controls and EMS, will lead and unify production and supporting operations across multiple sites.This role is...serp_jobs.internal_linking.show_more
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_more 
This Jobot Job is hosted by : Jeremy Pike.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary : $150,000 - $170,000 per year.We’re redefining the future...serp_jobs.internal_linking.show_more
Tricon Residential is an owner, operator and developer of single-family rental homes in the U.Our commitment to enriching the lives of our employees, residents and local communities underpins Trico...serp_jobs.internal_linking.show_more A company is looking for a Director of Clinical Services Operations.Key Responsibilities Lead day-to-day operations ensuring compliance with contracts and regulations Develop and implement proce...serp_jobs.internal_linking.show_more A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.
Key Responsibilities Lead the i...serp_jobs.internal_linking.show_more 
Watson Center Road, Carson, CA, 90745, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abilit...serp_jobs.internal_linking.show_more
The ideal candidate will have a successful track record of managing performance within healthcare, great influencing and project management skills, and have a broad understanding of the many servic...serp_jobs.internal_linking.show_more
Director of Portfolio Operations - Los Angeles, CA.Our organization works with partner companies to source qualified talent for their open roles.
The following position is available to Veterans, Tra...serp_jobs.internal_linking.show_more
If you are a seasoned cloud technology leader looking for an opportunity to showcase your strategic design, implementation and management of cloud infrastructures, then we would like to meet you!.T...serp_jobs.internal_linking.show_more A company is looking for a Director, Outbound Sales.Key Responsibilities : Lead, mentor, and manage a team of outbound agents and supervisors Develop and implement call center strategies to impro...serp_jobs.internal_linking.show_more A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and tracking progress Work with team leads ...serp_jobs.internal_linking.show_more A company is looking for a Director of Operations to lead initiatives that improve outcomes for providers and patients in value-based care.
Key Responsibilities Drive the operational strategy and ...serp_jobs.internal_linking.show_more A company is looking for a Manager of Credentialing and Compliance Operations to lead and scale the credentialing infrastructure for a nationwide healthcare staffing initiative.Key Responsibilities...serp_jobs.internal_linking.show_more 
Medical Devices (Global Aesthetic & Surgical Markets).We've bootstrapped to multimillion-dollar revenue by obsessing over execution, creativity, and customer outcomes—and we're now hiring a .Th...serp_jobs.internal_linking.show_more
Director of Client Operations
VirtualVocations • Mission Viejo, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Business Operations
VirtualVocations • Norwalk, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of OperationsLos Angeles CA
Honeylove • Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Operations
Better U • West Hollywood, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Operations
Safran • Irvine, CA, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Call Center Team Leader
MCI • Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager of Contact Center Operations
VirtualVocations • Huntington Beach, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Hotel Director of Operations (multi-property)
Jobot • Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President, Resident Contact Center Operations
Tricon Residential • Tustin, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Clinical Operations
VirtualVocations • Garden Grove, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Call Center Operations
VirtualVocations • Huntington Beach, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Director of Operations
Howmet • Carson, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Director of Operations
Beverly Hills Cancer Center • Beverly Hills, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Portfolio Operations - Los Angeles, CA
VetJobs • Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director, Cloud Operations
Cornerstone Research • Los Angeles, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Outbound Sales
VirtualVocations • Long Beach, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Contact Center Operations Manager
VirtualVocations • Fullerton, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Operations
VirtualVocations • Whittier, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Credentialing Operations
VirtualVocations • Long Beach, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Operations
ELIXIR MD Inc • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted