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Claims Support Automotive in Greenville, SC

Claims Support Automotive in Greenville, SC

Talent MoversGreenville, SC, United States
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Job Title Automotive Service Advisors

$53K base

Work Schedule 10am-7pm (or) 11am-8pm >

shift.

Work from Home Mondays and Fridays ( in office Tues, Wed, Thurs )

1st month in office everyday for training.

Location Greenville, SC

Salary Range : $53,000

JOB #. 8GUSSAFEGD

  • Compensation : Up to $25.96 per hour (non-negotiable)

Schedule : Full-time with full benefits

  • Work from home / Remote >
  • Only Monday & Friday

    Job Overview :

    Training Period (Approx. 1 Month) :

    Post-Training : Hybrid schedule :

    In-office : Tuesday through Thursday

  • This position is upselling customers to buy additional warranties on new car purchases.
  • This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues.
  • The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes.

    Automotive Service Industry Experience (Required : 3+ Years)

  • Experience as a Service Advisor, Parts Advisor, or Automotive Technician.
  • Need Auto experience with mechanical / technical expertise in vehicle repairs and service contracts.
  • The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs.
  • Job Responsibilities :

    Handles claims related calls per work schedule performing within defined metrics

    Manages the car inspection when claim is over a certain amount or fraud

    Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor

    Master understanding of clients, agents, and contract terms and conditions

    Notify Supervisor of any claims in which possible fraud is suspected

    Participates in all training as required to perform the duties of the role

    Job Requirements :

    High School Diploma or equivalent

    3 years of experience within Automotive Service Industry >

    Required (Technician / Mechanic, Service Advisors, Parts Advisor)

    Must possess strong Automotive Technical and Mechanical knowledge

    Must be able to successfully pass a background check

    Company Benefits :

    Auxiliary Medical, Prescription, Dental, and Vision Insurance

    Registered Retirement Savings Plan

    Long-Term Disability Insurance

    Life Insurance

    Pet Insurance

    Paid Holidays and Paid Time Off

    Employee Referral Program

    Employee Assistance Program

    Wellness Programs

    Paid Community Service Opportunities

    Tuition Reimbursement Program

    Ongoing Training & Personal Develop

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    Greenville Sc • Greenville, SC, United States

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