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ORDER ENTRY CUSTOMER SERVICE REPRESENTATIVE

ORDER ENTRY CUSTOMER SERVICE REPRESENTATIVE

AppleOneAnaheim, CA, US
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Job Description

Job Description

Seeking an organized and detail-oriented Customer Service / Order Entry Sales Assistant with proven data entry experience with a low error rate.

Additional Must-Haves :

  • Excellent proficiency in Microsoft Office Suite and experience with CRM / database systems.
  • Familiarity with office equipment and general administrative tasks.
  • Experience in manufacturing / distribution industry.

Strongly Preferred :

  • Customer service experience in a business or office setting.
  • ACT experience.
  • Bilingual Korean or Spanish.
  • Role Responsibilities Include, But Are Not Limited To :

  • Entering, reviewing, and processing sales orders, work orders, quotations, and RMAs with a high degree of accuracy.
  • Answering and directing incoming phone calls to the appropriate staff member while maintaining a professional and helpful demeanor.
  • Emailing confirmations to customers, tracking order progress, and supporting sales representatives with administrative needs.
  • Accurately entering notes, updates, and order details into database.
  • Equal Opportunity Employer / Disabled / Protected Veterans

    The Know Your Rights poster is available here :

    https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

    The pay transparency policy is available here :

    https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

    For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

    We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

    AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

    https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

    We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    #1031

    Company Description

    This company offers growth and a great group of people to work with.

    Company Description

    This company offers growth and a great group of people to work with.

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