Ambassador Position
Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team!
What you get to do :
Help lead and inspire a team to deliver great guest experiences from the get-go. You'll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with.
Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you're supervising in Guest Arrival areas such as :
- Parking Lot
- Ticketing
- Turnstiles
- Reservation Check-In Area
- Track labor, including daily scheduling and break management
- Oversee opening and closing procedures
- Maintain a clean and safe environment for all team members, guests, and animals
- Develop team members through training, feedback and coaching
- Ensure compliance with all relevant regulations and policies
- Create and maintain team rotation grid
- Respond to guest and team member needs
- Report project status to Supervisors and Managers
- Ensure strict adherence to all cash handling procedure
What it takes to succeed :
During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidaysDuring the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidaysAt least 18 years oldValid state driver's licenseAbility to complete CPR / AED training / certificationAbility to be certified on all attractionsOutstanding communication, public speaking, problem solving and interpersonal skillsAbility to remain calm and professional during challenging situationsComputer proficiency with MS OfficeComfortable working outdoors, around water and at heights up to 350 ft.Previous cash handling experience and ability to work multiple selling systemsAbility to train on and use protective gearFlexibility in working varied hoursRelated Bachelor's degree preferredPrevious leadership experience highly desirableThe perks of the position : Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as :
FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer :
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.