Core Skills and Experience :
1. Salesforce Health Cloud Experience
- Proven track record implementing or managing Salesforce Health Cloud specifically (not just generic Salesforce CRM).
- Familiarity with Health Cloud objects like Care Plans, Patients, Households, Referrals, Care Teams, and Encounters.
- Experience configuring Health Cloud data models for B2C or payer / provider use cases.
2. Client Data Migration & Integration
Experience with migrating client data from legacy / homegrown systems into Salesforce.Ability to map and transform data, manage validation / QA cycles, and work with technical teams on integrationsUnderstanding of ETL tools3. Healthcare Industry Knowledge
Experience working in healthcare services, population health, case management, or patient engagement .Familiarity with HIPAA, PHI data handling, and typical client lifecycle workflows in healthcare settings.Bonus : Knowledge of value-based care , health equity , or behavioral health support .4. Project Management & Stakeholder Communication
Ability to independently run stakeholder meetings, capture requirements, and manage timelines.Strong skills in cross-functional communication , especially with clinicians, client success teams, and Salesforce devs / admins.Experience with Jira .5. Change Management & User Training
Able to drive user adoption : provide input on training materials, work with teams to test and roll out changes smoothly.Experience in creating client onboarding playbooks or job aids.Preferred Qualifications
Salesforce certification(s) :Salesforce Health Cloud Accredited Professional
Salesforce Administrator