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Customer Service Rep

Customer Service Rep

TeleSearch Staffing SolutionsDover, New Jersey, United States
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We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities :

  • Handle customer inquiries and complaints.
  • Provide information about the products and services.
  • Troubleshoot and resolve product issues and concerns.
  • Document and update customer records based on interactions.
  • Develop and maintain a knowledge base of the evolving products and services.

Qualifications :

  • Previous experience in customer service, sales, or other related fields.
  • Ability to build rapport with clients.
  • Ability to prioritize and multitask.
  • Positive and professional demeanor.
  • Excellent written and verbal communication skills.
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    Customer Service Rep • Dover, New Jersey, United States

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