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Service Desk Technician

Service Desk Technician

The LaSalle GroupPalatine, IL, United States
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LaSalle Network is on the hunt for a Service Desk Technician for a logistics client in Itasca and Palatine, IL . If you've got a passion for problem-solving, thrive in fast-moving environments and want to sharpen your IT skills, this role is for you. You'll configure devices, prep systems for shipment and keep tech running smoothly for a wide range of customers.

Service Desk Technician Responsibilities :

  • Configure Windows 10 / 11 systems and prepare them for end users
  • Set up, image and ship out devices
  • Install and troubleshoot peripherals (Konica, Zebra, etc.)
  • Work with Dell computers and related hardware
  • Support the IT team with day-to-day requests and projects

Service Desk Technician Requirements :

  • Basic Windows OS knowledge; imaging experience is a plus
  • Growth mindset with willingness to learn new tools and systems
  • Experience with CargoWise, AS400, O365 or Zoom is a strong advantage
  • Excellent attention to detail and communication skills
  • Customer service mindset and ability to work collaboratively

    • Interviews are one round, 60 minutes-so bring your best self! Expect basic troubleshooting and behavioral questions along with a chance to show off your personality. If you're ready to join a team that values hard work, service and growth, apply today.

    Best,

    Mike McGlauchlin

    Senior Project Manager - Technology Service

    LaSalle Network

    LaSalle Network is an Equal Opportunity Employer m / f / d / v.

    LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

    LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

    All assignments are at-will and their duration is subject to change.

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    Service Desk Technician • Palatine, IL, United States