Sr. Manager, Operations - AMZ8115.16

Sr. Manager, Operations

Employer : Amazon.com Services LLC

Location : Sacramento, CA

Multiple Positions Available :

1. Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

2. Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

3. Will set and clarify requirements and expectations for Operations and Area Managers.

4. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

5. Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

6. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

7. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and re-sources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.