Crew Leader

Job Description

Job Description

A Subway Crew Leader is an employee who has proven to be successful in the Sandwich Artist® position, has demonstrated the ability to lead other employees by example, and has expressed a desire to advance within the company. This employee has outstanding guest service skills and is knowledgeable about all Subway products and operations. This position will lead a shift in the absence of management while upholding and enforcing Subway Corporate & Desert Subway policies and procedures. This is a part-time, variable hour position – meaning, scheduled days and number of hours will vary from week to week, based on expected sales and current staffing available. There are no guaranteed hours in this position.

Proficient at Sandwich Artist :

• Ability to excel at guest service through :
• The creation of a quality sandwich or salad by following proper formulas and assembly procedures as outlined in the Operations Manual.
• Promptly, accurately, and courteously doing so from start to finish.
• Having proper knowledge of all products including :
• Daily specials, promotional items, nutritional items and guides, formulas, holding procedures and temps, and waste procedures.
• Knowledge of proper bread baking and handling :
• This includes knowledge of the Hinge cut.
• All information on correct product handling procedures, including but not limited to :
• Formula proficiency, holding and temperature knowledge, expiration dates and times, waste procedures, ability to utilize day dots, preparation procedures and formulas for all veggies, meats, cheeses, and seafood.
• Ability to maintain a clean restaurant by utilizing :
• Flow-charts available, performing regular restaurant inspections, and proper task delegation to crew.

Cash Control :

Shift Control :

Knowledge of how to control cash on one’s shift through complete and accurate cash drops and

cash-outs, and the ability to hold oneself accountable for that cash.

Dependability :

Image and Presentation :

Displaying a professional demeanor to all guests and with anyone in contact with restaurant;

working in cooperation with management and coworkers.

Prerequisites :

We use eVerify to confirm U.S. Employment eligibility.