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Apartment Leasing Agent
Apartment Leasing AgentPDS Staffing • Southgate, MI, US
Apartment Leasing Agent

Apartment Leasing Agent

PDS Staffing • Southgate, MI, US
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Job Description

Job Description

  • Job Title : Apartment Leasing Agent
  • Job Summary :

We are seeking a motivated and personable Apartment Leasing Agent to join our dynamic team. The ideal candidate will play a key role in facilitating the leasing of apartment units and providing exceptional customer service to prospective residents. This position requires strong communication skills, a passion for real estate, and the ability to create a positive experience for potential tenants.

  • Key Responsibilities :

    • 1.

  • Prospective Resident Engagement :
  • Greet and assist potential tenants with inquiries via phone, email, and in-person.
  • Conduct property tours, highlighting features and amenities to prospective residents.
  • Answer questions and provide detailed information regarding rental policies, pricing, and leasing agreements.

    • 2.

  • Leasing Process Management :
  • Manage the application process, including collecting and processing applications and supporting documentation.
  • Perform background checks, credit checks, and reference checks on potential tenants.
  • Prepare and execute lease agreements and ensure compliance with all regulatory and company policies.

    • 3.

  • Marketing and Promotion :
  • Assist in developing and implementing marketing strategies to attract potential residents.
  • Utilize social media, online platforms, and community events to promote available units.
  • Maintain positive relationships with current residents to support word-of-mouth referrals.

    • 4.

  • Customer Service :
  • Foster a welcoming and professional environment for prospective and current residents.
  • Address resident concerns, complaints, and inquiries promptly and effectively.
  • Provide follow-up communication to ensure a positive leasing experience.

    • 5.

  • Administrative Duties :
  • Maintain accurate records of prospective and current residents in the property management software.
  • Assist in managing inventory and maintaining the presentation of leasing office and model apartments.
  • Coordinate with maintenance and management teams to ensure properties are well-maintained and meet leasing standards.
  • Qualifications :
  • High school diploma or equivalent; degree in real estate, business, or a related field is preferred.
  • Previous experience in leasing, real estate, or customer service is a plus.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to work well independently and as part of a team.
  • Proficiency in property management software and Microsoft Office Suite.
  • Knowledge of fair housing laws and regulations is a plus.
  • Flexibility to work evenings and weekends as needed.
  • Benefits :
  • Competitive salary and commission structure.
  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • Opportunities for professional development and career advancement.
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    Leasing Agent • Southgate, MI, US