Front Desk Receptionist

Job Summary :

We are seeking a reliable and professional Front Desk Attendant to be the first point of contact for all guests, visitors, and staff.

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This role is strictly stationed at the front desk and is responsible for managing building entry, greeting visitors, and maintaining an organized and secure front entrance area.

Key Responsibilities :

• Scheduled working hours : Monday through Friday, 8 : 00 AM to 6 : 00 PM.
• Monitor and control building access by greeting guests at the front building entrance and escorting them to the appropriate floor, suite, or meeting area as needed while maintaining overall security.
• Remain stationed at the front desk in a professional lobby or entry area for the duration of the shift, unless relieved by the Office Managerial team.
• Greet and acknowledge all guests and visitors in a warm, professional manner.
• Ensure all visitors sign in and out via the guest entry book.
• Ensure all visitor name badges are provided and properly executed.
• Notify the appropriate staff member promptly when their guest or appointment arrives.
• Uphold guest confidentiality and follow all visitor and security protocols.
• Receive and sign for packages, deliveries, and mail; notify recipients or securely hold items as needed.
• Retrieve deliveries, mail, and packages directly from the building entrance or mailroom as necessary.
• Accept and coordinate lunch or food deliveries for employees; notify recipients and ensure proper handoff.
• Offer and provide beverages to guests, and assist with storing coats / jackets as needed.
• Maintain a clean, tidy, and welcoming front desk and lobby area at all times.
• Interact with a diverse range of staff, guests, and building visitors in a courteous and helpful manner
• Report any security concerns or suspicious behavior to management.

Qualifications :