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ISS Assistant Advisor (FWS) - Y. Wang [Work Study] Antioch University Los Angeles

ISS Assistant Advisor (FWS) - Y. Wang [Work Study] Antioch University Los Angeles

Antioch UniversityCulver City, CA, US
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Start Date : 7 / 1 / 2025

End Date : 6 / 30 / 2026

Number of Positions :

3 Increased number of in-person classes in the MAP program; assist with student record imaging; engage in student engagement intiatives

Hours per Week : 20 hrs / wk

Weekends Required :

2 Saturdays of Add / Drop when campus is open

Evenings Required : Yes

Supervisor : Yaru Wang

Alternate Supervisor : Elizabeth Carson-Murphy

This position allows for remote work Yes / No :

Yes

Percentage of time that could be remote (0-100%) :

30% to man the ISS-Virtual Front Desk

Method to assess remote work :

Responded to students' inquiries, concerns, issues timely within 1-2 business days; document scanned into Perceptive Content within project timetable; completed special projects assigned by the supervisor; manifested good collaboration and teamwork among constituents; demonstrated courtesy and and willingness to go the extra mile in serving students.

Job Description

  • Welcoming guests : Greeting visitors and providing a hospitable welcome
  • Handling inquiries : Answering phone calls, responding to customer inquiries, and directing

messages in a timely, friendly, and efficient manner.

  • Resolving issues : Assisting customers in a branded, friendly, proactive, and efficient manner
  • with appropriate follow-up as necessary.

  • Team collaboration : Work hand-in-hand with the ISS Advisors in achieving the department's
  • strategic priorities, goals & objectives for student success.

  • Administrative support : Assisting with student record imaging and maintenance.
  • Qualifications

    Experience in (or strong interest in) office administrative support, student services work, and customer service relations

    Demonstrated organizational skills, attention to detail, experience working independently and collaboratively

    Strong verbal and written communication skills, as well as computer usage and emailing skills

    Possess analytical skills, team player traits, and problem-solving abilities

    Comfortable working in a fast-pace environment under high-level and minimal supervision

    Abilities to work with and main academic records, including interpreting information, handling with confidentiality, and securing the review and storage.

    How to Apply :

    Submit Resume and a Cover Letter

    Email : edacanay@antioch.edu

    Position Type : Work Study

    Department :

    AULA Office of Integrated Student Services

    J-18808-Ljbffr

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    Study Fws Assistant • Culver City, CA, US

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