Residential Sales Consultant

Pella Corporation is looking for a Residential Sales Consultant for the Des Moines, IA territory. The role demands a confident, outgoing Sales Consultant who is self-disciplined, enjoys a challenge, and thrives in a fast-paced, high-energy environment.

Responsibilities

• Achieve individual sales and customer satisfaction goals and objectives.
• Effectively present Pella solutions to customers by executing the Pella Retail Sales Process during in-home consultations.
• Strive to close the sale during all customer interactions.
• Ensure quotes and orders are accurate following the company sales process.
• Respond to customer concerns and engage sales support resources to achieve first-time resolution on all customer problems / issues.
• Be available for customer appointments during evenings and weekends, in addition to weekday hours.
• Maintain an exceptional level of expertise in Pella products / services and stay abreast of the competitive landscape.
• Conduct after-sales follow-up with customers and develop lead and referral generation.
• Actively represent Pella at company-sponsored events, invitations to discuss and / or present Pella products, and home shows.
• Leverage strong customer database system tools to manage all customer interactions and proactively communicate with customers.

Skills & Knowledge

Qualifications & Requirements

Education & Experience

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and / or training, or an equivalent combination of education and experience. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Benefits

Travel & Location

Local travel will be required to showrooms, job sites, and customer / contractor locations. Must be able to drive to these locations and attend company functions as needed.

Physical Demands

Frequent driving, standing, walking, sitting, using hands to finger, handle, or feel; reaching with hands and arms; talking or hearing. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Must regularly lift and / or move up to 10 pounds and frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds using proper lifting techniques. Close vision, distance vision, color vision, and ability to adjust focus required. Noise level varies from low to moderate in administrative offices to moderate on construction sites.

Company Overview

Founded in 1925, Pella Family of Brands is a growing, privately owned company recognized as a great place to work. With 18 manufacturing locations and over 10,000 team members in the U.S. and Canada, it leads the window and door industry with innovation, quality, and customer focus.

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