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Remote Customer Service Representative - MUST Live In PA, VA, MD, FL, Or DC

Remote Customer Service Representative - MUST Live In PA, VA, MD, FL, Or DC

TEKsystemsHanover, MD, United States
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  • NOW HIRING REMOTE HEALTHCARE REPS LOCATED IN PA, VA, MD, FL, OR DC!
  • Must have open availability to work 7 days a week between 8am-8pm8
  • Position Summary :
  • The Customer Service Representative position is a professional position that answers incoming customer inquiries from Plan members, providers and internal stakeholders.
  • Customer inquiries can be received via Calls, letters and / or other electronic means such as skype or chat.
  • This key position actively works to listen and comprehend questions, offer accurate information, resolve problems, professional respond to all inquiries and comprehensively document the customer interactions in customer service database(s).
  • This position requires strong communication skills both verbal and written, good problem-solving skills, and a professional demeanor with consistent and timely attendance.
  • Additional Skills & Qualifications
  • Required Work Experience :

    • Minimum 1+ years of experience in a production style customer service-related role
    • Must Have previous Health Plan / Payor Experience
    • Accountability - Takes responsibility for own work
    • Practices active listening
    • Fair and equitable in all responses
    • Adheres to all compliance rules, policies and standards
    • Pay and Benefits
    • The pay range for this position is $18.00 - $22.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.

    • Application Deadline
    • This position is anticipated to close on Oct 17, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Remote Customer Service Representative • Hanover, MD, United States

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