State Licensed Senior Resolution Manager

A company is looking for a Senior Resolution Manager to oversee claims management and resolution processes.

Key Responsibilities

Execute decision-making to analyze and resolve claims while ensuring compliance with policies and regulations

Interact with various parties involved in the claims process to facilitate effective communication and resolution

Provide exceptional customer service to claimants, demonstrating empathy throughout the claims process

Required Qualifications

High School Diploma

Minimum of 5 years related claims experience

Active Adjusters' licenses in all states where claims are handled

Knowledge of accepted industry standards and practices

Computer experience with related claims and business software