Manager of Outpatient Mental Health Services (bilingual Eng-Span)

POSITION SUMMARY

CLUES' Certified Community Behavioral Health Clinic (CCBHC), Abriendo Caminos, will be providing immediate access to supportive, high-quality, culturally responsive, and integrated Behavioral Health services and pathways to wellness for Latine community members, regardless of insurance status or ability to pay. The CCBHC model provides CLUES with a model for sustainable Behavioral Health service provision, which translates to increased access to consistent care for wellness in Latino communities.

CLUES' Manager of Outpatient Mental Health Services (Manager) provides clinical and administrative supervision for integrated behavioral health services, while promoting high quality, culturally and linguistically specific, family-centric client care. They supervise mental health clinicians' and interns' clinical work and performance and supports staff in obtaining licensure as a board approved clinical supervisor (when applicable); supports the department directors in planning, organizing, implementing, delivering and evaluating mental health wellness and treatment programs; and adheres to local, state and federal regulations. This role allows for active mentorship and training in program management skills and competencies, particularly during the Manager's first year in the position.

The Manager works with the Director of Behavioral Health, other members of the leadership team of the Behavioral Health department, and team members to promote the highest quality of integrated Behavioral Health services for the community. The Manager collaborates with department leadership on the development and implementation of strategic and tactical plans to maximize the effectiveness of Behavioral Health Services at CLUES. These activities include outreach strategies, partnerships with local agencies and representation at meetings of local stakeholders and professionals. The Manager is also an active leader of staff in initiatives and projects for the betterment of the agency as a whole, including pilot projects and service integration efforts.

Department : Behavioral Health

Reports to : Director of Behavioral Health

Location : CLUES St. Paul, MN Office

Position Type : Regular

Schedule : Full-Time. Generally, Monday - Friday Office hours with occasional evening hours to accommodate clients as needed.

Estimated Salary : $81,500.00 to $96,000.00 (depending on experience & qualifications).

Benefits : Full benefits package available in accordance with current CLUES policies-includes : medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Personnel Management & Development

• Provide clinical supervision to staff in accordance with State's and board licensing requirements, including but not limited to weekly individual supervision, clinical team meetings, and safety and quality assurance meetings.
• Nurture a trauma-informed, culturally responsive, and team-based working environment.
• Support staff in handling client crisis situations and designate appropriate clinical back-up for times when the Manager is not available.
• Provide direction and coaching for all staff, including writing workshops, new hire training, etc., using knowledge of adult learning practices, and effective teaching, supervising and mentoring skills.
• Collaborate with CLUES HR Department and the Director of Behavioral Health to plan, implement, and manage staffing patterns to ensure required level of service to clients and to ensure staff and client safety.
• Ensure that mental health staff are appropriately licensed and are provided credentialed clinical supervision and clinical consultation, in accordance with such standards as, but not limited to, the Minnesota Board of Social Work, Board of Licensed Marriage & Family Therapy, Board of Behavioral Health and the Minnesota Mental Health Act and standards maintained by the Minnesota Department of Human Services Licensing Division.
• Supervise Mental Health staff development, including hiring, providing guidance and direction, training, evaluating performance, initiating corrective action or disciplinary action and other personnel actions.
• Designate individual productivity goals for staff based on department goals, in collaboration with the Director of Behavioral Health and Senior Director of Community Behavioral Health Clinics. Provide clear and timely communication to staff regarding expectations and delegated tasks. Maintain regular and timely documentation of staff performance. Meet regularly with department staff to oversee progress toward individual and department goals.

Program Management

Program Development & Financial Management

Compliance

Direct Service

General

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RELATIONSHIPS

QUALIFICATION REQUIREMENTS

Education, Experience & Key Abilities

Language Skills

Computer Skills

WORKING CONDITIONS

Background check

ABOUT US

Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit leader in behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Today, CLUES is Minnesota's largest Latino agency. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and activating leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our services uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. We employ a diverse, multi-cultural staff to ensure our services are linguistically and culturally relevant.