Quality System Manager

DuBois ChemicalsCincinnati, OH, US

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Quality System Manager

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

Job Summary

The Quality System Manager oversees the administrative process workflows within the quality department, maintains the ISO 9001 compliant quality management system, monitors KPIs and quality metrics, and facilitates internal and external auditing activities. Works in coordination with the Quality & Food Safety Manager for FDA if needed.

The Quality System Manager adheres to quality specifications, safety compliance, and regulatory / environmental rules and regulations.

Duties & Responsibilities

Manages the ISO 9001 Quality Management System
Manages QDR Database and calculates cost of poor quality
Manages the Corrective Action logs
Manages plant quality scorecard metrics and KPI's
Manages CofA and CofC request process
Performs departmental internal audits and ensures annual internal audit schedules are fulfilled in the Cincinnati Region
Hosts external auditors (i.e., Customer, ISO 9001, SQ, etc.) for the Cincinnati Region
Assists the integration team with quality related insourcing and acquisition activities
Conducts new raw material source review and approvals
Manages customer complaint case workflow for chemical and packaging quality in the Cincinnati Region
Drive continuous improvement in safety, quality, service, and productivity
Set annual performance goals and conduct annual reviews for all direct reports
Maintain a strong, constant focus on workplace safety to establish a culture that requires safe work behaviors by everyone present at our facilities.
Prioritizing daily tasks
Any other responsibilities delegated by the Director of Quality
Regular and sustained attendance

Qualifications

3-5 years Management and / or Supervisory experience

5-10 years operations experience in a manufacturing environment

Ability to own the leadership role and function in all quality assurance matters

Proven experience where a high level of accuracy is non-negotiable

Strong attention to detail

Experience working independently and, in a group / team setting

Able to prioritize and organize the daily workload to meet deadlines

Experience testing chemical products and samples

Demonstrated experience with continuous improvement efforts and corrective actions

Excellent written and verbal communication skills

Ability to communicate well with plant employees, vendors, customers, auditors, and senior leaders.

Proficient with business software platforms

Ability to analyze data and prepare presentations and communications

Working knowledge of ISO 9001 quality management system standards

Experience with warehouse management software

Proficient in Microsoft Suite Word, Excel, PowerPoint, Dynamics [D365]

A professional and positive attitude

Education Requirements

Bachelor's Degree required

Bachelor's Degree in a scientific related field preferred

Management or Leadership Training preferred

Other Information

Frequent exposure to wet and humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme heat (non-weather) and loud noise levels.

1-5 Direct Reports

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and / or local law and / or regulation.

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Quality Manager • Cincinnati, OH, US