Relationship Management Consultant

Relationship Management Consultant

A dynamic, energetic Relationship Management Consultant who will deliver high-level customer service to clients to the firm. The successful candidate will join an established wealth management and institutional advisory team in providing independent advice and customized service to clients. A competitive salary is offered for this role as well as expanding responsibilities with a rapidly growing firm.

Responsibilities

Deliver high-level customer service in a team-oriented environment; continuously working to create better client experience

Manage, coordinate, gather, and execute projects, requests, reports, due diligence, action items, etc. related to client service, client meetings, and client reviews; deliver the results to clients and / or brief the senior advisor(s) for delivery

Work with Senior Advisors and Financial Planners to provide wealth management services from initial proposal through daily servicing

Assure all interactions and transactions meet firm standards for responsiveness, timeliness, and accuracy

Maintain current knowledge of the following : 1) client's accounts; 2) investment and planning history with firm; 3) investment goals, objectives, and policy statements; 4) family structure; and 5) ongoing service needs

Prepare for client meetings by seeking centralized resources and expertise to deliver investment performance, market updates, economic forecasts, and other topical information to clients

Implement changes, adjustments, rebalancing, recommendations, transitions, etc. of client portfolios

Serve as a liaison for the team with other CAPTRUST departments and custodians, maintaining rapport with such to ensure high levels of communication, professionalism, and working team environment

Qualifications

Minimum Qualifications :

Professional experience in wealth management or relationship management

FINRA licensing Series 65 (or Series 6 or 7 with Series 66) or on track to obtain within three months of hire

Strong proficiency utilizing Microsoft Office products

Desired Qualifications / Skills :

Ability to review, research, interpret, and discuss investment, financial, and security specific data with Senior Advisors and clients

Excellent communication and presentation skills

Prioritization skills, multi-task skills, able to manage many time-sensitive tasks simultaneously

Ability to work independently and as part of a team

Career Expectations at CAPTRUST

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great place to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team.

Employee ownership opportunities

Brick Bonus success sharing program

Comprehensive health coverage + Personify wellness platform

401(k) program with a 5% employer match + financial planning for colleagues

Work Location

5605 Carnegie Blvd. #400, Charlotte, NC 28209

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

Our Commitment to Excellence

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a burning need to improve continuously. Simply put : the difference at CAPTRUST is the quality of our people and the depth of our bench. If you are ready to make your mark, we want to talk to you.

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics :

Ability to build successful, collaborative, and trusting relationships

Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information

A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges

Inherent desire to give back to our communities and enrich the lives of those around us

An other-centered mindset

Integrity through maintaining objectivity

EEO / Diversity Statement

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #mid-senior

This position will remain open until filled.