Systems Engineer (NTD)

Nintendo Technology Development

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch

system and the Nintendo 3DS

family of portable systems. Since 1983, when it launched the Nintendo Entertainment System

, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy

, Game Boy Advance, Nintendo DS

family of systems, Super NES

, Nintendo 64

, Nintendo GameCube

, Wii

and Wii U

systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokemon. A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates future hardware / software technology and researches North American-based technologies.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

Systems Engineer for the Nintendo Technology Development Inc. (NTD) organization will be responsible for supporting and expanding our IT infrastructure services and applications for our development community. This role is part of our IT organization and will work closely with DevOps and Engineering teams.

DESCRIPTION OF DUTIES

• Defines technical infrastructure requirements for the organization and recommends solutions
• Designs and implements technology systems, addressing functional, performance, security, quality, operations and monitoring needs
• Designs and maintains disaster recovery plans and performs regular testing for critical infrastructure services
• Installs and supports internally developed systems and third-party licensed software
• Configures servers and operating systems for performance, recoverability and availability
• Monitors and resolves hardware, software, and networking issues in a timely manner
• Performs routine system upgrades, patching, and security compliance checks
• Performs advanced troubleshooting and root cause analysis for complex system and application issues
• Administers and maintains virtualized environments and on-prem container orchestration platforms (e.g., VMware, Kubernetes )
• Administers Microsoft 365 tenant, including Microsoft Entra ID, Intune, and related services
• Develops and maintains scripts using PowerShell for automation and management of environments
• Provides emergency response to critical outages or incidents
• Aids in audit processes, including implementation of remediation plans
• Documents system configurations, procedures, and troubleshooting steps for internal use
• Researches emerging tools and technologies that help improve automation, security and performance
• Collaborates with other professionals to ensure high-quality deliveries within organization guidelines, policies, and procedures
• Participates in on-call support rotation schedule
• Mentors and assists Associate Systems Engineers and Administrators

SUMMARY OF REQUIREMENTS

This position is onsite in Redmond, WA, and not open to remote status at this time.

This position includes a base salary range of $90,505 - $137,757 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. Fixed term employees are eligible for all listed employee benefits except tuition reimbursement.

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