Job Description
Job Description
This leading IT company delivers a superior experience to the best-run businesses in Florida and beyond. Currently seeking a highly motivated and experienced Technology Vendor Manager to oversee the company’s technology vendor ecosystem, with a primary focus on hardware and software resellers, distributors, cloud solution providers, telecom carriers, and security service partners.
The Company
- For 25 years, this company has provided IT, Cloud, and Cybersecurity services to small to medium-sized Florida-based companies.
- Great Place to Work Certified since August 2021, with a culture built on growth, transparency, and family-run values that put employees before profit.
- Currently seeking a Technology Vendor Manager with deep expertise in supplier management, rebate incentive structures, licensing programs, and distributor agreements who will ensure all vendors align with the company’s managed services delivery goals, support profitability, and contribute to service quality and scalability.
The Compensation
$70K – $110K Annual Base Salary Range Commensurate with ExperienceThe Location
Office located in Jacksonville, FL; role will be based fully onsite for the first 90 days for onboarding, training and relationship building with hybrid remote work arrangement thereafterThe Benefits
Four Medical Plans + Dental & Vision Coverage (with Company Contribution Toward Premiums)Access to No-Wait Online Doctor for Common Health QueriesUnlimited Fitness Studio Access through FitOnScaled PTO Plan : 3 Weeks to Start → 4 Weeks at Year 2401(k) with 4% Company MatchPaid Maternity, Paternity, Adoption & Foster LeaveLong-Term Disability Insurance Fully CoveredFlexible Spending Account OptionsAI-Enabled Tech Stack to Streamline OperationsProfessional Sales Development Platforms & MSP Peer GroupsCareer Path Meetings (vs. Traditional Reviews)Monthly Events, Festivities & Recognition ProgramsFlexible Workweek with Balance of Longer & Lighter DaysThe Role
Report directly to the Director of Finance.Act as central point of contact for all technology vendors and suppliers, consolidating responsibilities previously shared across multiple roles.Build and maintain strong relationships with resellers, suppliers, and distributors (e.g. Dell, Cisco, Lenovo, Ingram Micro, TD Synnex, D&H).Oversee and optimize rebate incentive structures and other partner program benefits.Lead vendor selection processes for hardware, software, cloud, and licensing agreements.Negotiate competitive pricing, rebate terms, and SLAs.Ensure all contracts comply with procurement standards on pricing, partnerships, and delivery.Monitor supplier KPIs (delivery lead times, pricing accuracy, SLA adherence).Conduct quarterly and annual business reviews with key suppliers and internal stakeholders.Track and optimize usage of MDF, co-marketing funds, and renewal cycles.Partner with Finance, Procurement, Client Strategy, and Project teams to forecast demand, manage budgets, and align vendor capabilities with business needs.Represent the company in supplier meetings, conventions, and industry events (e.g. MSP Summit in Orlando).Responsible for key metrics including :Cost Savings & % of SpendPurchase Order Cycle Time & Order AccuracySpend Under ManagementSupplier Relationships & DiversityContract Compliance & Risk MitigationThe Background Profile
Bachelor’s Degree in Information Technology, Business Administration, Supply Chain, or related field5+ years of vendor / channel management experience within technology and MSP-related business modelsExperience in reseller / distribution environments (hardware / software) strongly preferredStrong knowledge of supplier management, rebate incentive structures, enterprise agreements, and subscription modelsFamiliarity with ERP / ITAM / CRM tools (e.g. Oracle, NetSuite, ServiceNow, ConnectWise, Salesforce) and experience with margin reportsAbility to work onsite full-time in the Jacksonville, FL office during first 90 days with hybrid remote arrangement thereafterAvailability to travel up to 15% for supplier meetings, conventions, and industry events (e.g. MSP Summit in Orlando)The Ideal Profile
Excellent negotiation, analytical, and supplier relationship management skillsStrong communication and presentation abilities across technical and business teamsIndependent contributor comfortable interfacing with multiple department headsHighly analytical with problem-solving mindsetComfortable in a people-first culture, not numbers-driven alone