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Tempo Production Supervisor - 2nd Shift

Tempo Production Supervisor - 2nd Shift

Home ChefBedford Park, IL, US
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Job Description

Job Description

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

This role follows a 2nd shift schedule, working from 3 : 30 PM to 12 : 30 AM , with designated days off on Saturday and Sunday.

The Tempo Production Supervisor is responsible for collaborating with the Ready to Heat (RTH) project manager to create SOPs and processes, and then execute shift-level production plans while supervising an assigned team consisting of production cooks, kitchen associates, and kitchen stewards. The Supervisor manages the performance of individuals on their team, including participating in hiring, providing coaching, delivering feedback, and conducting performance reviews. Supervisors must be able to oversee multiple activities simultaneously and take ownership of their kitchen employees. The Supervisor is responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes, and must be able to perform basic troubleshooting. They are also expected to manage and troubleshoot all technology and tools used in kitchen production while maintaining and leading a food-safe and quality-focused culture.

Detailed Responsibilities Create Processes and SOPs

The Ready to Heat business is new to Home Chef, and this role will have the opportunity to build and develop processes to make it successful, as well as train people on those defined processes.

  • Work with the RTH project manager and cross-functional partners to create SOPs
  • Observe processes and identify areas for enhancement
  • Write clear descriptions of processes
  • Hire and train hourly resources on processes

Pre-Production Set Up

The Tempo Production Supervisor is responsible for arriving prior to the start of production to receive the day's production plan provided by the Production Kitchen Manager. Specifically, the Supervisor :

  • Receives targets from the Production Kitchen Manager and delegates production tasks accordingly
  • Sets up each activity following SOPs
  • Ensures workstations are properly configured to meet production targets
  • Provides feedback to the Continuous Improvement Manager on safety, equipment, or SOP improvements
  • Demonstrates leadership during adoption of new processes and identifies ongoing opportunities for efficiency and quality gains
  • Leads shift-level safety meetings

    • Ingredient Prep, Cooking, and Portioning

    The Supervisor oversees ingredient cooking, cooling, and transportation. Responsibilities include :

  • Ensuring a clean, safe work environment and holding team accountable for safety
  • Monitoring team progress to ensure daily production targets are met
  • Verifying that production cooks understand expectations for output and quality
  • Identifying efficiency opportunities and sharing ideas with the Continuous Improvement team
  • Coaching and motivating team members to boost productivity and maintain high standards
  • Collaborating with the quality team to resolve food safety or quality issues
  • Escalating any potential product shortages to the Production Kitchen Manager and procurement
  • Ensuring accurate count tracking and coaching best practices
  • Demonstrating and troubleshooting all relevant kitchen equipment

    • Promoting and Upholding Safety and Food Safety Procedures

    Supervisors are expected to champion employee safety and food safety :

  • Ensure Leads / FSQA conduct GMP checks at the start of each shift and post-lunch
  • Address and correct GMP violations and model proper compliance
  • Maintain safe working conditions and reinforce best safety practices
  • Keep all work areas clean before and during production
  • Ensure surfaces are sanitized between tasks
  • Conduct sanitation walkthroughs with FSQA when needed
  • Monitor staging of products to ensure food safety
  • Support SQF and quality programs
  • Contribute to safety performance and minimize injury rates

    • Training, Coaching, and Culture

    Tempo Production Supervisors are expected to spend a significant portion of their time on team development and engagement :

  • Lead shift huddles to communicate safety topics, production plans, and SOP changes
  • Motivate and coach assigned team members
  • Train team on SOPs and provide ongoing coaching
  • Guide problem-solving around pace, safety, quality, or activity obstacles
  • Manage minor employee conflicts and escalate larger issues as needed
  • Provide regular performance feedback and participate in hiring / promotion discussions
  • Foster a respectful culture focused on safety and quality
  • Build approachability and strong relationships across all levels

    • Post Production

  • Track and communicate production progress
  • Work toward mastery of production tracking tools
  • Write and share end-of-shift reports
  • Communicate all essential updates to incoming shift Supervisors

    • Travel

    This position requires up to 10% travel.

    Qualifications

  • High school diploma or equivalent (e.g., GED)
  • At least 2 years of supervisory or leadership experience in a fast-paced environment
  • Leadership experience in a high-volume kitchen preferred
  • Cross-functional experience in at least two departments (e.g., warehouse, production, quality, procurement) preferred
  • Proven ability to meet or exceed KPIs
  • Experience in developing and coaching team members
  • Proficient in tablets and PCs
  • Open availability for weekend shifts
  • Must be able to lift up to 49 pounds occasionally with or without reasonable accommodation
  • Must have strong floor presence and ability to stand / walk for 10–12 hours in cold environments below 40°ree;F

    • More About Us

    Perks and Benefits

  • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
  • Medical, dental, vision, life and disability insurance available
  • Paid holidays, sick time and vacation time
  • 401k program
  • Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

    • How We Work Together

    We are humble team players.

    We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

    We are pragmatic next-level thinkers.

    We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

    We take ownership.

    We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

    Be at Home at Home Chef

    We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

    We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged / sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

    Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

    Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.

    Illinois Pay Range

    $68,000—$75,000 USD

    To view the California Applicant Notice click here

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