Event Technician, Audio Visual - Sheraton Kansas City at Crown Center Job at Enc

Overview

Event Technician, Audio Visual at Sheraton Kansas City at Crown Center. This role involves the setup and operation of basic / small-scale audiovisual systems in a hospitality environment, with a focus on customer satisfaction. Reports to an Operations Manager, Operations Director or Director, Event Technology.

Responsibilities

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications.
• Exceeds the expectations and needs of internal and external customers; maintains positive relationships with clients through effective communication.
• Meets with guests on site to ensure needs are met and equipment setup is working properly; monitors events and checks in on customers throughout the day; supports hotel / client relationships.
• Understands and troubleshoots basic equipment and software issues; handles challenges and changes in a timely and professional manner.
• Follows company processes, completes systems entry and paperwork accurately; uses equipment sheets to determine scheduled setup and strike; collaborates with staff and outside vendors; participates in floor up-selling where applicable; assists with finalizing invoices; completes order entries as needed.

Qualifications

Competencies

Physical & Work Environment

Compensation

Hourly Pay Range : $15.09 - $18.49. Final compensation based on location, travel, experience, and skills; some positions may be eligible for overtime, bonuses or incentives.

Encore is committed to providing benefits options and fostering an inclusive culture. See the benefits options and inclusivity details on Encore's site.

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