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Service Manager (Grand Rapids)
Service Manager (Grand Rapids)Axios Professional Recruitment • Grand Rapids, MI, US
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Service Manager (Grand Rapids)

Service Manager (Grand Rapids)

Axios Professional Recruitment • Grand Rapids, MI, US
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Axios Professional Recruitment is partnering with a leading construction services company in Grand Rapids to hire a Service Manager. The ideal candidate will oversee daily service operations, ensure safety and compliance, and help drive overall efficiency and customer satisfaction.

Responsibilities :

  • Oversee daily service operations, ensuring efficient scheduling, dispatching, and completion of projects
  • Act as the main point of contact for service technicians and customers, resolving issues quickly and effectively
  • Prepare accurate quotes and cost estimates for service projects to support profitability and customer satisfaction
  • Provide hands-on supervision and support for smaller service projects requiring additional coordination
  • Develop, document, and implement company policies and procedures to promote safety, consistency, and operational excellence

Qualifications :

  • Proven experience managing or overseeing a service department
  • Strong communication, leadership, and problem-solving skills
  • Solid understanding of health and safety regulations
  • Proficiency in project estimation and coordination
  • Demonstrated ability to lead and motivate a team
  • Axios Professional Recruitment an entirely employee-owned company is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.

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    Manager • Grand Rapids, MI, US

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