Axios Professional Recruitment is partnering with a leading construction services company in Grand Rapids to hire a Service Manager. The ideal candidate will oversee daily service operations, ensure safety and compliance, and help drive overall efficiency and customer satisfaction.
Responsibilities :
- Oversee daily service operations, ensuring efficient scheduling, dispatching, and completion of projects
- Act as the main point of contact for service technicians and customers, resolving issues quickly and effectively
- Prepare accurate quotes and cost estimates for service projects to support profitability and customer satisfaction
- Provide hands-on supervision and support for smaller service projects requiring additional coordination
- Develop, document, and implement company policies and procedures to promote safety, consistency, and operational excellence
Qualifications :
Proven experience managing or overseeing a service departmentStrong communication, leadership, and problem-solving skillsSolid understanding of health and safety regulationsProficiency in project estimation and coordinationDemonstrated ability to lead and motivate a teamAxios Professional Recruitment an entirely employee-owned company is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.