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Member Services Representative - Healthcare

Member Services Representative - Healthcare

TEKsystemsMinneapolis, MN, US
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Job Description

Job Description

This is a 4 month contract assignment for open enrollment season. No guarantee of going direct with the client.

Job Description

  • Answering 30-40 calls / day from their MHCP (Minnesota Health Care Programs) product.
  • This is a set of public healthcare programs administered by the Minnesota Department of Human Services and provide coverage to Families with children, adults, people with disabilities, and seniors.
  • The client contracts with DHS to deliver MHCP services through their care plans. These plans cover medical, dental, pharmacy, and additional support services.
  • Comfortable handling phone calls and documenting information while doing so
  • Onsite and located in Bloomington, MN

Pay :   $25 / hr

Skills

Call center, Customer service

Additional Skills & Qualifications

  • Call center experience. Needing a minimum of 2-3 years experience
  • Member Service experience within the healthcare field
  • Benefits or Enrollment experience is a plus but not required
  • If they have experience within government programs or healthcare, that would be a plus.
  • Pay and Benefits

    The pay range for this position is $25.00 - $25.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Bloomington,MN.

    Application Deadline

    This position is anticipated to close on Oct 24, 2025.

    h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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