Overview
Welcome to TELUS Digital — an award-winning digital product consultancy and the digital division of TELUS. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. Our global team works across North America, South America, Central America, Europe, and APAC to deliver end-to-end digital solutions.
Location & Flexibility
Our MarTech Engineer (Adobe) is part of the Digital Marketing team. The role offers a Work From Near (Hybrid) option in one of these offices : Charlottesville, VA; Durham, NC; Columbus, OH; Boston, MA; or a Work From Anywhere (Remote) option from within the U.S.
The Opportunity
As a MarTech Engineer (Adobe) at TELUS Digital, you will empower Fortune 500 companies to achieve digital transformation goals using the Adobe Experience Platform ecosystem. You will work with Adobe Experience Platform (AEP), RT CDP, Adobe Journey Optimizer (AJO), Adobe Campaign, and Customer Journey Analytics (CJA) to create, evolve, and enable personalized user experiences across digital products.
Responsibilities
- Conduct discovery engagements to determine a client's optimal marketing tech stack and architecture within the Adobe Experience Platform ecosystem.
- Lead complex business / technical integrations across client apps and MarTech tools, emphasizing Adobe Experience Platform applications.
- Create technical documentation for engineers outlining project needs by sprint in agile environments.
- Drive client success by scoping engagements, communicating with stakeholders, and aligning technology with business goals.
- Train clients to maximize their mobile growth stack with AEP, AJO, CJA, Adobe Campaign, and best practices.
- Manage ongoing marketing service engagements, analytics, and data reporting to demonstrate ROI.
- Calibrate technology platforms to align with business metrics, including audience segmentation and analytics dashboards.
- Address a range of client needs from education to enablement, especially within the Adobe Experience Platform ecosystem.
- Develop relationships with mobile technology vendors to create customized solutions for clients.
Qualifications
Advanced knowledge of growth tools across the MarTech landscape, including Adobe Campaign, Braze, Marketo, Segment, mParticle, Branch, Appsflyer, Amplitude, Salesforce Marketing Cloud, and Punchh.Adobe Experience Platform (AEP), Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA) are required.Experience designing, implementing, and maintaining MarTech architecture with focus on AEP.Master's degree in engineering, computer science, information technology, marketing, or related field with 2+ years of experience, OR Bachelor's degree with 3+ years, OR 6+ years of relevant experience.Experience with data planning, data integration with data warehouses (e.g., Snowflake, AWS, GCP, BigQuery), and BI tools (e.g., Looker).Proven ability to lead multi-phase projects with cross-functional stakeholders.Strong consultative skills and client-facing communication.Experience mentoring teammates and leading diverse teams.Advanced knowledge of data-driven marketing practices : audience segmentation, personalization, retargeting, and automation.Equal Opportunity Employer
TELUS Digital is proud to be an equal opportunity employer. We are committed to a diverse and inclusive workplace. Employment decisions are based on qualifications, merit, competence, and performance without regard to any characteristic related to diversity.
What We'll Offer
We offer a great culture and opportunities for growth and development. This position is eligible for benefits including :
Healthcare benefits (Medical, Vision, Dental, with option for 100% coverage of individual premiums)Life & Disability Insurance401K matchingFlexible paid time off and paid holidaysParental LeaveEmployee Assistance Program (EAP)And moreUSA Pay Range : $105,000 — $129,000 USD
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Engineering and Information Technology
Industries : IT Services and IT Consulting
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