Information Technology Programmer Analyst- Process Analyst

About DTMB

The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

Position Overview

Senior Level analyst position that also acts as a subject matter expert (SME) and provides experienced level staff with advanced or escalated support for the Client Service Center. This position must function with minimal direct supervision and requires a high degree of direct contact with client agency program managers and directors as well as Infrastructure Services Management and the Enterprise Project Management Office (EPMO) on major IT projects.

Responsibilities

• Creating and validating Knowledgebase articles for use by CSC staff in providing helpdesk support.
• Working with Infrastructure and Agency Services on IT projects and gathering necessary information to provide procedural direction for support agents.
• Work closely with both the Foundational Infrastructure Services group and Michigan Security Operations Center group on ongoing support work and participating with IT Projects which enables us to gather information.

Position Location

Dimondale, MI. Candidates should confirm work location and schedule at the time of interview.

Signing Bonus

Eligibility for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Bonus Classifications

Note

DTMB does not participate in STEM-OPT.

Education

Experience

Special Requirements, Licenses, and Certifications

Certain positions may require certification in specific information technology programs. View the entire job specification at : http : / / www.michigan.gov / documents / InformationTechnologyProgrammerAnalyst_12733_7.pdf

Application Notice

Your application for any position does not guarantee that you will be contacted by the Department / Agency for further consideration. Only those applicants interviewed will be notified of the results.

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