Inside Sales Representative

Job Description

Job Description

Salary :

At Cannistraro, we believe every role in the field or the office is a trade worth mastering. Our Service team supports commercial buildings across Greater Boston, helping clients maintain reliable HVAC, Plumbing, and Fire Protection systems through expertise, care, and commitment.

Were looking for a Service Inside Sales Representative who shares our passion for craftsmanship and customer service. In this role, youll work closely with our Outside Sales Representatives and Service Technicians to ensure clients receive timely, accurate, and professional support. Youll help develop proposals, coordinate repairs, and build trusted relationships that keep our service operations running smoothly.

What Youll Do

• Qualify leads and opportunities in collaboration with customers, technicians, and Outside Sales Representatives.
• Prepare detailed service estimates and proposals, including labor, materials, and subcontractor costs for repair work, replacements, and preventive maintenance agreements.
• Create and send proposals to customers in support of the Outside Sales team.
• Assist with relationship management and ongoing customer communication.
• Visit jobsites to gain a firsthand understanding of equipment, systems, and service needs.
• Manage unassigned accounts and prepare related proposals when opportunities arise.
• Support coordination of repairs, procurement of materials and equipment, and scheduling of subcontractors or deliveries.
• Provide assistance with permit applications and CRM tracking for quoted opportunities.
• Contribute to a positive, safety-first culture and uphold the companys core values of teamwork, integrity, and continuous improvement.

What You Bring

Why Join Cannistraro

If you take pride in your work, enjoy supporting others, and want to grow within a team that values your contribution wed love to hear from you.

If you require accommodations due to a disability to complete the application process, please contact Human Resources at 617-926-0092 or submit a request in writing to careers@cannistraro.com. J.C. Cannistraro, LLC is an E-Verify Company.