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Treatment Coordinator
Treatment CoordinatorChildren's Choice Pediatric Dentistry and Orthodontics • Washington, DC, US
Treatment Coordinator

Treatment Coordinator

Children's Choice Pediatric Dentistry and Orthodontics • Washington, DC, US
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Job Description

Job Description

  • ???? We’re Hiring : Pediatric Dental Treatment & Patient Care Coordinator ????

Children’s Choice Pediatric Dentistry & Orthodontics

(Washington, DC & New Carrollton, MD)

Do you love helping families, building relationships, and keeping a team running smoothly? Join us at Children’s Choice Pediatric Dentistry & Orthodontics, where we care for kids and families with excellence, compassion, and fun. We’re looking for a Treatment & Patient Care Coordinator to be the hub of our front office and patient journey.

What You’ll Do

  • Patient Experience & Scheduling

    • Welcome families warmly and keep check-in / check-out efficient and accurate.

  • Manage scheduling, cancellations, no-shows, and reschedules with care.
  • Ensure patient data and insurance information are entered correctly.
  • Treatment & Financial Coordination

    • Explain treatment needs (including orthodontics and specialty services like frenectomy) clearly to families.

  • Present financial responsibilities with transparency and confidence.
  • Support families in making informed decisions about their child’s care.
  • Team & Accountability

    • Help track key performance indicators such as call conversion, retention, and patient flow.

  • Coach front desk team members through role-plays and scripts for phone calls, financial discussions, and treatment presentations.
  • Recognize great performance and support teammates in growing their skills.
  • Operational Excellence

    • Audit scheduling efficiency and ensure HIPAA compliance.

  • Lead weekly check-ins to review progress, track completion of tasks, and celebrate wins.
  • Partner with the team on community promotions and patient marketing.

    • What We Offer

  • Competitive hourly pay + with growth opportunities
  • 401K eligibility & paid time off
  • Health & wellness team days
  • Continuous training & CE (including a $500 annual stipend)
  • Employee bonus program tied to KPIs
  • Dental care for your child(ren)
  • Supportive, fun, and mission-driven work environment

    • Schedule

  • Mon–Thurs : 8 : 00 AM–5 : 00 PM (DC office 11-7 pm M)
  • Fri : 8 : 00 AM–2 : 30 PM (
  • One Saturday / month during non-summer months
  • ???? Locations :
  • 2013 Bunker Hill Road NE, Washington, DC
  • 8500 Annapolis Road, Suite 213, New Carrollton, MD

    • ✨ Ready to grow your career and make kids smile every day?

    Apply now to join the Children’s Choice Pediatric Dentistry & Orthodontics family

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    Treatment Coordinator • Washington, DC, US