Senior Content Designer - Push & Email Job at StubHub in New York

Overview Join to apply for the Senior Content Designer - Push & Email role at StubHub .

StubHub is on a mission to redefine the live event experience on a global scale. The team aims to delight fans from the moment they start looking for a ticket until they step through the gate, and to provide a safe, convenient way for sellers to offer tickets to fans worldwide. StubHub is seeking a Senior Content Designer for the Push & Email team to lead the transformation of proactive communication across email and push notifications. You will collaborate with product, engineering, and design partners to identify opportunities, shape campaign narratives, and deliver clear, compelling content that connects with fans and drives business impact. This is a hands-on role for a strategic builder who thrives at multiple altitudes, from broad campaign strategy to detailed on-sale content, and you will help grow the discipline by developing tools and processes for content at scale.

Location : Hybrid (3 days in office / 2 days remote) – New York, NY or Santa Monica, CA

About The Team

The Consumer Experience (CX) Team at StubHub is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. We seek a content design leader who can approach design through language—ensuring clarity, consistency, and user empathy throughout our product and fostering strong connections with fans worldwide.

What You'll Do Lead with insight—connect market trends, audience behavior, and business objectives to shape strategic opportunities that elevate our content’s impact and guide the Push & Email team’s direction.

Partner with product, design, and engineering leads to translate strategy into action—defining target audiences and success metrics, and iterating on campaign approaches to drive reach and engagement.

Craft compelling copy across email, push, and in-product touchpoints—balancing quality with speed. Continuously optimize through testing and iteration.

Own and evolve email and push-specific guidelines, and contribute to strengthening StubHub’s broader content standards, including voice and tone.

Collaborate with stakeholders across communications, paid marketing, legal, and business operations to ensure a unified voice across the StubHub ecosystem.

Coach and guide other designers to grow their skills and elevate their work, contributing to a strong culture of craft.

Stay up to date with industry and cultural trends to ensure content design resonates with fans.

What You've Done 5-8+ years of experience in content design, UX writing, or content strategy—ideally within a product development environment.

A portfolio demonstrating breadth and proven writing experience in consumer-facing marketing campaigns and product experiences.

A proven track record of launching product experiences that drive business results. You influence beyond copy—shaping prioritization, defining goals, and using experimentation to learn and iterate.

Exceptional writing, editing, and storytelling skills, with strong attention to detail.

Thrives in a fast-paced, iterative product development process.

Experience in leveraging AI to scale high-quality content is highly desirable.

Mindset That Excels At StubHub A strong desire to learn and grow with the company

A team-first mindset that prioritizes the success of the company

Resilience and adaptability in response to changes and challenges

Proactivity in solving problems and identifying opportunities to improve

What We Offer Accelerated Growth Environment : An environment designed for swift skill and knowledge enhancement, with autonomy to lead experiments and tests at scale.

Top Tier Compensation Package : A rewarding package including stock incentives, aligned with contributions.

Flexible Time Off : Unlimited Flex Time Off for work-life balance.

Comprehensive Benefits : 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is $130,000—$180,000 USD. Actual compensation varies by qualifications, skills, experience, and competencies. Base salary is part of StubHub’s total compensation and benefits package.

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to live events. We serve customers in 195 countries in 33 languages and 49 currencies, with more than 300 million tickets available annually. We offer a front-row seat to the action.

For California Residents : California Job Applicant Privacy Notice found here.

We are an equal opportunity employer and value diversity. We do not discriminate on race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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