Breakfast Attendant

POSITION SUMMARY

Th is position is responsible for delivering outstanding service to guests during breakfast hours. This role involves setting up and keeping the breakfast buffet organized, a ssisting guests, and m aintaining a clean and inviting dining space. The b reakfast a ttendant is essential in creating a positive guest experience and ensuring that all food and beverage offerings align with the hotel's high-quality standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Set up and maintain the breakfast buffet, ensuring that food and beverage items are stocked and presented attractively.
• Greet guests in a friendly and professional manner, assisting with seating and answering any questions regarding breakfast offerings.
• Provide outstanding customer service, addressing guests' needs and requests promptly and courteously.
• Monitor food levels throughout breakfast hours, replenishing items as necessary.
• Maintain cleanliness and organization of the dining area, including clearing tables and wiping down surfaces.
• Ensure proper food safety and sanitation practices are followed, including handling and storing food properly.
• Prepare coffee, tea, and other beverages for guests, ensuring quality and freshness.
• Assist guests with any special requests or dietary requirements, offering alternatives when necessary.
• Handle guest complaints or concerns in a professional manner and escalate to management when appropriate .
• Close the breakfast area at the end of the service, ensuring that all items are properly stored or disposed of, and the area is left clean and organized.
• Maintain a positive and helpful attitude while working as part of the team.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities.

JOB REQUIREMENTS

EDUCATION and / or EXPERIENCE

High School education or GED required to accomplish the essential functions of this job. Our ideal candidate will have prior experience in a high-end hotel and / or One-year high volume bar experience required . Customer service experience preferred.

COMPANY VALUES