Call Centre / Phone Sales Manager
Creatunity LLCDallas, TX, USjob_description.job_card.30_days_ago
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job_description.job_card.job_description5+ years of experience in sales, with at least 3 years in a managerial role. Proven track record of achieving sales goals and enhancing team performance, preferably in an e-commerce environment. Excellent leadership, coaching, and people management skills. Strong analytical abilities, with a data-driven mindset. Exceptional communication and interpersonal skills. Proficient in G-Suite and CRM Software. Ability to work in a fast-paced environment and adapt to changing priorities. Bachelor's degree in Business, Marketing, or a related field is preferred. Independent Contractor Agreement (Freelance contract) Health Insurance Reimbursement WFH Upgrade Allowance 17 Days Paid Time-Off 4 Company Wide Holidays 6 Country Holidays
Creatunity LLC is seeking a dynamic and results-oriented Phone Sales Manager to join our vibrant team! In this key role, you will drive our phone sales initiatives, increase customer engagement, and lead a passionate sales team to achieve outstanding results.
Responsibilities
- Manage and mentor a team of phone sales representatives, providing training and guidance to help them meet their sales targets.
- Develop and implement effective sales strategies and processes that align with our business goals.
- Analyze performance metrics to identify areas for improvement and enhance the sales process.
- Oversee daily operations of the phone sales department, ensuring that representatives provide outstanding customer service.
- Conduct regular sales meetings, coaching sessions, and performance reviews with team members.
- Collaborate closely with the marketing team to align messaging and promotions with sales efforts.
- Handle escalation and resolution of customer inquiries and complaints.
- Prepare and present sales forecasts, reports, and analyses to senior management.
- Stay updated on industry trends, competitors, and emerging business opportunities.
Requirements
Benefits
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Sales Manager • Dallas, TX, US
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