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Instructional Designer
Instructional DesignerIntl Assoc Amusement Parks • Orlando, FL, US
Instructional Designer

Instructional Designer

Intl Assoc Amusement Parks • Orlando, FL, US
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Job Description

Job Description

Title :

Instructional Designer

Department / Office :

Global Professional Development, IAAPA HQ, Orlando, FL

Reports To :

Senior Director, Professional Development & Education

Overall Responsibilities :

The Instructional Designer plays a pivotal role in the Global Professional Development & Education team, responsible for designing, developing, and maintaining high-quality online and instructor-led learning programs, along with supporting materials. This position requires a blend of creativity, technical proficiency, collaboration, and organizational skills to deliver engaging and effective learning experiences tailored to the evolving needs of the attractions industry.

In addition to hands-on design work, the Instructional Designer will serve as a project manager for learning design projects executed by external contractors, partners, or vendors, ensuring alignment with IAAPA’s standards, timelines, and strategic goals.

Reporting to the Sr. Director of Professional Development & Education, the Instructional Designer will collaborate closely with all members of the Global Professional Development team to support the success of IAAPA’s professional development initiatives.

Essential Duties :

  • Instructional Design :

Design and develop learning content in collaboration with SMEs, committees, and external partners.

  • Create interactive modules, videos, assessments, and job aids using instructional design best practices.
  • Support the growth of IAAPA’s professional development offerings through strategic content development.
  • Ensure content is accessible and available in multiple languages for global learners.
  • Project Management & Vendor Oversight :

    • Manage instructional design projects, including managing communication and deliverables, and maintaining quality control with vendors, partners, and contractors.

  • Quality Assurance & Evaluation :

    • Conduct quality assurance and usability testing across platforms and devices.

  • Use learner feedback and industry trends to continuously improve content.
  • Asset & Documentation Management :

    • Maintain organized documentation of learning materials, including source files, version histories, and update logs.

  • Ensure all content adheres to IAAPA’s intellectual property policies and branding guidelines.

    • Key Performance Indicators :

  • Course Production & Delivery

    • Meet established course production targets as defined by the department’s annual goals, including the development and delivery of both online and instructor-led formats.

  • Ensure timely delivery of learning programs aligned with project timelines and strategic goals.
  • Learner Engagement & Satisfaction

    • Consistently increase and maintain a high learner satisfaction rating across all courses, based on post-course evaluations and feedback.

  • Use learner insights to refine instructional design and enhance overall learning experience.
  • Repeat Engagement

    • Increase and sustain a strong rate of repeat learner engagement on a quarterly basis, demonstrating the continued value, relevance, and impact of IAAPA’s professional development offerings.

  • Content Quality & Accuracy

    • Ensure all learning materials meet high standards for clarity, accuracy, and instructional effectiveness.

  • Establish and maintain a regular cadence for reviewing and refreshing content to ensure continued relevance, alignment with industry trends, and accuracy of information.

    • Qualifications :

  • Bachelor’s degree in Instructional Design, Educational Technology, Learning & Development, or a related field (Master’s degree preferred).
  • Strong foundation in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM, Bloom’s Taxonomy).
  • Proven experience collaborating with SMEs and cross-functional teams to develop effective learning solutions.
  • Proficiency in eLearning course authoring tools (Articulate Storyline and Rise preferred).
  • Experience working with Learning Management Systems (LMS).
  • Knowledge of WCAG 2.1 accessibility standards and inclusive design practices.
  • Exceptional attention to detail and commitment to producing high-quality learning products.
  • Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously and flexibility to adapt to shifting priorities and timelines.
  • Excellent written and verbal communication skills.
  • Portfolio demonstrating successful learning program performance and passion for creating engaging, impactful learning experiences.
  • Experience working with membership-based associations, nonprofit organizations, or in learning and development within the attractions industry is a plus.
  • Ability to work onsite at IAAPA Headquarters in Orlando, FL.
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    Instructional Designer • Orlando, FL, US

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