Market Investigator- Dallas, TX

Market Investigator

Reports To : Sr. Regional Loss Prevention Manager

Status : Exempt

Pay Range : $60,000 - $75,000 / Year

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit one handshake at a time.

Essential Duties And Responsibilities

• Initiate and develop external / ORC investigations through store initiated Auror events, online marketplace review, inventory loss reporting, and supervisor requests by utilizing all available data sources. Create investigations in Auror crime intel platform as required.
• Partner directly with law enforcement, retail LP's, and field teams on priority external investigations to ensure suspects are identified and prosecuted.
• Utilize Auror to manage all external investigations. This includes identifying and tracking priority suspects and communicating with the appropriate LE and Retail LP partners when necessary. Also includes uploading and managing all evidence in the Auror evidence locker.
• Conduct store level training with store and field staff to safely mitigate external theft incidents. This includes training staff how to identify and report external theft incidents via company policies.
• Utilize company CCTV systems to conduct external investigations. This includes active live surveillance, post incident review, and saving footage for evidence.
• Partner with cross functional teams to work investigations as needed or assigned by supervisor.

Qualifications

Competencies

Boot Barn Benefits & Additional Compensation Opportunities

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

Work Environment

In general, the following conditions of the work environment are representative of those that a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources.