Assistant Manager

Assistant General Manager

Benefits : Employee discounts

Opportunity for advancement

Training & development

Job Description

The main function of the Assistant General Manager (AGM) position is to directly assist the General Manager (GM) with managing and controlling the day-to-day operations of the gym according to set policies, procedures, and business practices. The position reports directly to the GM of the gym and, at the desire of the GM or upper management, can provide supervision to all front desk, customer service, maintenance, and fitness training personnel of the gym. The position is accountable for achieving the desired goals and expectations of the gym second only to the GM and upper management. The position is also intended as a means of development, training, preparation, and succession for the GM position.

Duties include, but are not limited to :

• Actively promotes the philosophy, mission statement, and vision of Planet Fitness
• Oversees the entire operation of the gym according to defined policies
• Responsible for the completion of all administrative tasks and reports
• Supervises all staff
• Schedules staff to adequately cover needs
• Trains new employees
• Prepares annual employee evaluations
• Responsible for member service
• Responsible for cleanliness and appearance of the club
• Authorizes all expenditures
• Accepts applications and interviews candidates
• Maintains attendance records and other records required by law
• Calculates employee hours worked and coordinates with payroll service
• Manages all marketing efforts
• Plans and places ads
• Does all bank deposits
• Prepares all administrative forms and reports
• Meets and greets potential members and provides them with a tour of the club
• Deals with member problems and questions
• Engages in competitive shopping
• Ensures the gym opens and closes promptly
• Pitches in and performs a variety of tasks as needed

Job Requirements / Certifications :

Prior supervisory experience preferred

Gym work experience and fitness background preferred

Skills Required :

Ability to learn, perform, and oversee every job function in the gym

Demonstrates excellent communication and organization skills

Demonstrates a good understanding of PC business application programs (Microsoft Office)

Special Characteristics :

Demonstrates strong leadership and supervisory qualities

Demonstrates a take-charge attitude and champions change

Demonstrates a willingness to pitch in, do whatever is needed, and a drive for results

Demonstrates enjoyment and ease at working with people

Key Performance Indicators :

Earnings (EBITDA)

Revenues

Net Expense

EFT Rate

Close Rate

Tour Rate

Close Rate on Tours

Black Card Sales Rate

Retention Rate

Fitness Training Rate

Merchandise Sales Margin

Payroll % of Revenue

Surveys

Inspections

Reporting

Core Values :

Loyalty

Integrity

Service

Compensation : $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join The Club

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

To find your perfect fit, search for a club opportunity near you.