Assistant Director of Housekeeping

Assistant Director Of Housekeeping

The Assistant Director of Housekeeping ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very "hands on" management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Director of Housekeeper.

What you will do :

Consistently monitor daily staffing levels in accordance with occupancy to ensure the Housekeeping Department is adequately staffed and that over or understaffing will be avoided.

Supervise work assignments for housekeeping team to ensure maximum coverage and productivity.

Daily inspect rooms to provide performance feedback on the spot as well as inspect at least twice a week a room of each Supervisor with a Core Standard Checklist and afterwards to provide performance feedback.

Personally inspect the rooms of VIP guests, GH guests, Elite guests and most regular guest to ensure that all Housekeeping cleaning and maintenance Standards are met and that the room is set up to the preferences of the guest if known.

Check that all team members are correctly dressed and in line with the Four Seasons Grooming Standards.

Spot check all areas under Housekeeping control to ensure areas are cleaned and maintained to Four Seasons standards.

What you will bring :

Applicants are required to have three to five years experience in a supervisory role in Rooms division. A college degree or diploma preferably specializing in Hotel management or equivalent experience is recommended. Prior union experience is beneficial.

What we offer :

Competitive salary and a comprehensive benefits package

Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

Complimentary accommodation at other Four Seasons Hotels and Resorts

Complimentary employee meals

Paid holidays, vacation, and sick days

Culinary, retail and wellness experiences at special rates

Schedule & Hours :

This role is a full time, on-site role.

Compensation :

85,000 - 89,000 Annual Salary

US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.