Customer Service Associate
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Phones Associate to join their Customer Service Team.
Key Responsibilities
Answer phones in a friendly and professional manner
Process customer orders, changes, and returns according to established policies
Handle and resolve customer complaints and direct unresolved issues to designated resources
Required Qualifications
Customer-oriented mindset
Ability to remain calm during escalated situations
Ability to work remotely, both independently and as part of a team
Stable internet connection and hardwire connection
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Customer Service Associate • Worcester, Massachusetts, United States
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