Dental Office Manager

Job Description

Job Description

We are seeking a skilled and experienced Dental Office Manager who excels in customer service, leadership, and communication. The ideal candidate will be a self-motivated, organized individual with a positive, outgoing personality and a passion for building strong relationships with patients and staff.

Qualifications :

• Minimum of 3 years' experience as a Dental Office Manager.
• Strong knowledge of dental office operations, including billing, patient scheduling, insurance benefits, treatment plan presentation and follow-through, and practice management software (e.g., Dentrix, Eaglesoft).
• Familiarity with dental industry terminology and best practices.
• Proficiency with Microsoft Office and other relevant tools.

We foster a culture of continuous improvement to enhance the patient experience.

Key Responsibilities :

Welcome patients warmly and ensure a positive experience.

Lead and manage office staff, ensuring smooth operations.

Provide top-notch customer service when answering phones and assisting patients.

Oversee treatment plans from creation to successful completion.

Manage insurance processes and patient financing options effectively.

Assist with patient check-ins, check-outs, and payment collection.

Maintain and optimize both hygiene and treatment schedules.

Keep the office organized and running efficiently.

Handle mail, deliveries, and lab orders.

Manage multiple tasks and projects simultaneously.

Perform additional administrative duties as assigned by the doctor or designated staff.

Prepare and submit required monthly reports.

Scan and organize patient, insurance, and practice documents.

Preferred Skills :

Accountability and excellent follow-through.

Exceptional organizational and multitasking abilities.

Internet proficiency and strong familiarity with Microsoft Office tools.

Additional Information :

This position requires in-person work.

Job Types : Full-time, Part-time

Pay : $25.00 - $30.00 per hour

Expected hours : 32-40 per week

Schedule : 8-hour shifts

Education :

High school diploma or equivalent (Preferred)

Experience :

Customer service : 2 years (Preferred)

Dental office management : 3 years (Preferred)

Dental terminology : 3 years (Preferred)

Job Type : Full-time

Pay : $26.00 - $30.00 per hour

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Work Location : In person