A company is looking for a Call Center Nurse RN, HouseCalls Remote.
Key Responsibilities
Perform telephonic outreach to members for follow-up on specific referral-related issues
Assist members in scheduling appointments with Primary Care Providers and refer them to internal departments as needed
Provide patient education on disease processes and ensure compliance with documentation and HIPAA regulations
Required Qualifications
Current, unrestricted Compact RN license in the state of residence
3+ years of clinical experience in a relevant healthcare setting
Proficiency in electronic clinical records and Microsoft Office applications
Ability to perform effectively in a production-driven environment
Access to a distraction-free workspace and high-speed internet
Call Center • Flushing, New York, United States