Operations Evaluation Specialist

About Wing :

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

Job Summary :

Wing is looking for a Operations Evaluation Specialist to join our Flight Operations team. This role will be based onsite in either Dallas, TX or Hollister, CA . The Operational Evaluation Specialists plays a critical role in ensuring the effectiveness and reliability of Wing's operational systems and processes. This position involves planning, executing, and analyzing operational evaluations, providing data-driven insights to drive improvements and support the safe and efficient deployment of new capabilities. Individual collaborate closely with cross-functional teams, participate in all phases of operational evaluations, and contribute to a culture of safety and operational excellence. Additionally, the Individual will be trained and required to perform specific Part 135 roles as part of quarterly assessments to maintain proficiency.

This position is subject to Wing's Drug and Alcohol testing policy in accordance with Wing's procedures and DOT / FAA regulatory requirements

What You'll Do :

• Develop and manage operational evaluation plans, defining scope, objectives, methodologies, and timelines, driving continuous improvement, and conducting Ops Assessments.
• Collaborate effectively with cross-functional teams (e.g., Operations, Engineering, Flight Test) throughout the development cycle to align on requirements and achieve project goals.
• Maintain comprehensive documentation of operational procedures and evaluation results, ensuring accuracy and accessibility.
• Provide clear and concise data analysis to support operational decision-making, identifying trends and opportunities for improvement.
• Investigate and resolve operational issues, applying basic engineering principles to find root causes and implement solutions.
• Successfully perform specific Part 135 roles as part of quarterly assessments, demonstrating and maintaining proficiency in Wing's systems and procedures.

What You'll Need :

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range

$71,000-$124,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.