NISS Program Advisor : NISS Coach

Overview

NISS Program Advisor : NISS Coach

National Institute for Student Success

Georgia State University

The National Institute for Student Success at Georgia State University (NISS) is dedicated to helping colleges and universities identify and resolve institutionally-created barriers to equity and college completion. Through diagnostic services and practitioner-led coaching, collectively known as NISS hightouch services, the Institute enables campus leaders to implement proven student-success systems and data-driven interventions and to enact systemic change to institutional processes and structures. The NISS Program Adviser will support the organization and management of customized support for NISS partner institutions through diagnostic analysis, cohort coaching and individual consulting. The position provides ongoing, personalized attention and program implementation assistance based on each institution\'s unique characteristics and challenges. This includes supporting the development and delivery of a customized diagnostic analysis and playbook specific to the partner institution. NISS coaches will also provide consulting services to a variety of institutional clients through regular facilitated working sessions, helping guide peer-to-peer and practitioner-led learning opportunities and discussions around program implementation support, leadership and campus culture, and strategic planning for one or more student success initiatives.

WHAT MAKES The NISS A GREAT PLACE TO WORK?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

Responsibilities

Accountable for the timely execution of deliverables with a focus on clarity, insight, and strategic value

Analyze qualitative and quantitative data to identify key findings for NISS diagnostic reports and playbook recommendations.

Serve as a liaison with institutional partners to co-develop customized recommendations, foster stakeholder buy-in, and drive implementation of student success strategies.

Presents and communicates effectively in internal and external meetings

Effectively engage with junior stakeholders, both internal and external, to ensure alignment and progress toward shared goals.

Actively seek and apply feedback from the Associate Director and Senior Analyst to continuously improve work quality and effectiveness.

Manage multiple concurrent projects involving diverse groups of higher education stakeholders, ensuring milestones are met and outcomes are achieved.

Executes upon analysis and deliverables with high quality

Use an apprenticeship model to coach and develop team members, fostering a collaborative and growth-oriented work environment.

Contribute to the creation and implementation of the NISS diagnostic analysis and playbook for partner institutions.

Guide institutional partners through each phase of the NISS diagnostic process, including onboarding, discovery, refinement, and recommendations.

Analyze institutional data from IPEDS, surveys, and other sources to identify trends and inform decision-making.

Lead or assist in producing diagnostic reports that highlight key enrollment challenges faced by partner institutions.

Propose actionable changes to improve student progression, retention, and graduation, backed by measurable data.

Facilitate weekly check-in meetings with institutional partners throughout the diagnostic process.

Develop detailed implementation plans based on playbook recommendations to support institutional change.

Maintain program files and generate reports on partner learning outcomes and implementation progress.

Perform other related tasks as assigned.

Qualifications

Minimum Hiring Qualifications :

Bachelor\'s degree and three years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications :

Collaborate with subject matter experts to design and deliver program content, including seminars and workshops.

Assess the effectiveness of program activities and produce summary reports on outcomes and events.

Serve as the primary liaison for institutional partners and cohort participants.

Contribute to research efforts related to NISS programs and initiatives as needed.

Additional Details

College / Business Unit : Enrollment Management

Department : National Institute for Student Success (NISS)

Location : Atlanta Campus

Shift : M-F; 8 : 30AM-5 : 15PM In Person

Salary : $80,000 - $83,000

Pay Grade : NPP

FLSA Status : Exempt

Job Type : Full Time (Benefits Eligible)

Job Posting : 10 / 08 / 25, 7 : 43 : 11 PM

Closing Date : 11 / 08 / 25, 4 : 59 : 00 AM

Preferred Hiring Qualifications (cont.)

Special Instructions

To be fully considered for this position all candidates must submit the following at the time of submission :

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SPONSOR FUNDED : This is a regular, full-time position which involves on-campus and online duties, with job continuation dependent upon grant funding.

Georgia State University Values : COMMUNITY, IDENTITY, PLACEMAKING & BELONGING, TRANSFORMATION, INTEGRITY, EXCELLENCE, STRATEGIC INNOVATION.

USG Core Value Statement : Integrity, Excellence, Accountability and Respect. More details on the USG Core Values and Code of Conduct are available online.

Equal Employment Opportunity : Georgia State University prohibits discrimination in its programs, activities, employment, and admissions. Background checks and Clery Act disclosures apply. This position may be designated as a Campus Security Authority.

Please note, Georgia State University\'s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other protected class.

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