Software Technical Program Manager

Description :

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 600+ passionate team members.

What You’ll Do :

The Software Technical Program Manager will be responsible for managing software focused platform products and product development. The Program Manager will oversee portions of the Digital product roadmap and drive cross-functional programs from inception through completion.

Works alongside application developers, architects, scrum masters, user experience architects, user acceptance testers and quality assurance testers to deliver mobile app experiences that exceed user expectations

Responsible for delivery of cross-functional programs including removing roadblocks, identifying risk, resource planning, and prioritization alignment between Product and Engineering

Represents the Software Program team in day-to-day agile scrum team meetings including : Daily Stand-Ups, Sprint Reviews, Sprint Planning sessions, Sprint Retrospectives, Backlog refinement & grooming sessions, and Product demonstrations.

Manages the analytics and performance reporting for new digital features

Supports the SW Engineering Roadmap

Liaisons with key members of the marketing organization on communication programs that raise awareness and drive usage of the mobile self-service channel

Identifies emerging trends and stays abreast of the pet industry and connected home products

Conducts project retrospectives to identify areas for process improvement and proposes relevant process changes for implementation

Will perform additional responsibilities when required

Requirements : What You’ll Bring :

BS in computer science or related field

2+ years of program management of relevant experience, ideally 1-2 years in a mobile environment (or similar technical field)

Familiarity with and affinity for agile development, collaboration and test-and-learn environments

Ability to demonstrate influential leadership and gain buy in from key stakeholders

Ability to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-making

Excellent communication and story-telling skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiences

Ability to own Programs end-to-end while accounting for cross-functional needs

Strong understanding of planning and prioritization, as well as when to adjust plans when needed

Motivated to develop processes, procedure, and automation in support of a growing Project Management Organization

Demonstrates a collaborative approach to achieving business results

Passionate about delivering mobile solutions that exceed expectations

Strong data skills with expertise across multiple disciplines including Data Analytics (Excel, DOMO, SQL, VBA)

Familiarity with Atlassian products (Jira, Confluence, BitBucket)

Maintains confidentiality of proprietary information

Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions

A high degree of initiative, self-motivation, and ability to motivate others

Ability to establish and maintain cooperative working relationships with Team Members and colleagues

Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

1+ years of experience in IoT and / or embedded software and / or other smart home solutions

Certified Scrum Master

Experience with IoT devices and an understanding of how they function

Experience in social networks and mobile applications

Not required to have pets, but highly recommended!

Benefits & Purrks :

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with :

Premium Medical / Dental / Vision insurance

Paid parental leave

Whisker Parents Program

1 day "pawternity" leave for new pet adoption

Pet Insurance Discount

401K match

Flexible spending accounts

Company-paid short-term disability and life insurance

Employee Assistance Program (EAP)

Generous paid time off

14 Paid Holidays

Top of the line equipment

Pet-friendly office

Whisker products and swag

Continuing education Support

On-site gym with Peloton

Referral program

Statement of Inclusivity :

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

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