Sales Account Representative - Northern California
Job Summary
The primary accountability for the Sales Account Representative is to achieve / exceed territory goals; primarily affirming positive clinical utility perception for Bako’s test menu and line of therapeutic products for the assigned customers. A high performing Sales Account Representative retains a physician base of clients and quickly identifies those clients’ changing ordering patterns. Is knowledgeable on all services and therapeutic offerings of the company or as assigned. Utilizes data to effectively plan customer strategies – use of dashboards, provided data, etc. Prioritizing daily activities (pre-call planning) in order to have efficient / productive day. Uses appropriate support materials while detailing any service, product or process. Monitors competitive activity and trends within the territory.
Knowledge, Critical Skills / Expertise, Position Requirements (Education, Experience, Licensure / Certifications)
- Completed a professionally administered consultative sales course, e.g. Integrity Sales
- Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences.
- Demonstrated experience in working independently with attention to detail
- Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office
- Bachelor’s degree, preferably in life sciences
- One + years of sales experience using consultative selling skills preferred
- Must reside within assigned territory
- Health care services experience a plus
Tasks, Duties and Responsibilities
Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.Clinical Utility / Consultative Selling : The Sales Account Representative as their primary skill / attribute will possess a deep understanding of the clinical utility of Bako / Strata / CTS products and services. The Sales Account Representative will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company’s products and services will serve to meet the need of a prospective customer and their patients. The Sales Account Representative will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed.Initiative / Drive : The Sales Account Representative is internally motivated to serve our customers and his colleagues. The Sales Account Representative will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales Account Representative will support the esprit de corps within their team that is consistent with company’s values. The Sales Account Representative ensures that he / she is well trained, well informed and aligned to company’s objectives.Tools & Processes : The Sales Account Representative is capable of utilizing the company’s tools to improve the allocation of their personal resources. Salesforce and the functionality within are critical to the success of the Sales Account Representative and the company. The Sales Account Representative will ensure that they engage fully in all training and become wholly facile with the tool. The Sales Account Representative will understand and use the analytical tools the company has developed for the use of the Sales Account Representative to improve outcomes (request training where the Sales Account Representative does not have appropriate skill sets) and update the analytical tools within established deadlines.Company : The Sales Account Representative will complete all required training and operate within all established company policies and compliance guidelines. The Sales Account Representative on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales Account Representative communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales Account Representative will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales Account Representative will operate within established expense budgets and guidelines.Customers & Markets : The Sales Account Representative will be an advocate for customer needs. The Sales Account Representative will have the capacity to concisely frame market information for improvement of the company’s performance. The Sales Account Representative is capable of articulating the market / customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales Account Representative is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry.Working Conditions
Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and / or move up to 30 pounds (as needed during trade shows).
Positions Supervised
No formal supervisory responsibilities.
Requirements listed are representative of minimum levels of knowledge, skills, and / or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.
