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RN Case Manager

RN Case Manager

MedixWinter Park, FL, US
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Job Description

Job Description

Title : Case Manager (RN) - Hybrid

About the Role :

We're looking for a compassionate and experienced Registered Nurse to join our patient support team, guiding individuals through a specialized pain management program. In this role, you will serve as the primary point of contact for patients, providing education, support, and care coordination to ensure they feel confident and informed throughout their treatment journey.

What You'll Do :

  • Conduct introductory calls with patients to orient them to the program and explain the treatment process.
  • Educate patients on their therapy, providing clear guidance on what to expect during treatment.
  • Serve as a consistent, trusted point of contact, following up regularly to address patient questions and concerns.
  • Assist patients in navigating insurance, co-pay, and prior authorization processes.
  • Collaborate with internal teams to ensure smooth patient care and program adherence.

Who You Are :

  • A Registered Nurse with an active RN license (compact license preferred).
  • Experienced in case management, ideally 3+ years in a clinical support or pharmacy benefit management (PBM) environment.
  • Comfortable using digital platforms and hybrid work arrangements.
  • Skilled in motivational interviewing and patient-centered communication.
  • Empathetic, organized, and proactive in providing patient support.
  • Nice to Have :

  • Certified Case Manager (CCM) credential.
  • Work Schedule :

  • Monday-Friday, 40 hours per week. Standard hours typically 8 AM-5 PM or 9 AM-6 PM, with occasional flexibility for patient needs across time zones.
  • Location :

  • Remote, hybrid, or in-person options available (onsite presence preferred).
  • Why Join Us :

  • Opportunity to pilot a new patient care program with room for growth.
  • Comprehensive benefits package.
  • Make a meaningful impact on patients' treatment experiences.
  • For California Applicants :

    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

    This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

    Company Description

    Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

    Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

    Company Description

    Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

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