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Customer Success Manager
Customer Success ManagerVirtualVocations • Boise, Idaho, United States
Customer Success Manager

Customer Success Manager

VirtualVocations • Boise, Idaho, United States
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A company is looking for a Customer Success Manager / Senior Customer Success Manager (West).

Key Responsibilities

Own customer outcomes and ensure value from solutions throughout their lifecycle

Negotiate long-term renewals and manage customer relationships, including program management

Identify opportunities for growth within existing accounts and deliver insights for improvement

Required Qualifications

5+ years of experience in a Customer Success role

Experience managing large, multinational accounts

Proven track record of meeting and exceeding targets

Strong technical acumen and program management skills

Bachelor's degree in a related discipline is desirable

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Customer Manager • Boise, Idaho, United States

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