SAP ISU FICA Consultant

10+ years of SAP ISU FICA experience with deep specialization in with deep expertise in financial contract accounting, billing integration, and customer financial processes.

Experience in at least 2 end to end implementations and AMS support engagements.

Functional Technical Expertise

• Strong experience in FICA Configuration Design.
• Main Sub Transactions, Payment Hierarchy, Clearing Rules
• Dunning, Security Deposits, Installment Plans, Tax Setup
• Returns, Refunds, Writeoffs, Open Item Management, Cash Desk
• Batch Job Scheduling, EMMA Monitoring Clarification Cases
• Integration with SAP CRM, FI, Device Management, SD Billing, Print Workbench
• Payment Plans Budget Billing, AMB, Reconciliation Key Transfer, Direct Debit Setup

ABAP debugging experience preferred.

Incident analysis and resolution across billing and FICA modules.

Root cause identification and permanent fix deployment for recurring issues

Monitoring and optimization of background jobs and interface queues

Handling of service requests, change tickets, and enhancement deployments.

Skilled in preparing Functional Specs Business Design Documents

Proven experience in offshore onsite delivery models and shift based AMS support.

Strong communication and customer facing skills.